Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta is a prominent player in the hospitality industry, renowned for its commitment to delivering exceptional guest experiences across its diverse portfolio of hotels and resorts. As a leading global hospitality company, Sonesta prides itself on creating unforgettable moments for its guests by combining warm service, stylish accommodations, and distinctive amenities. With properties located in key cities, resort destinations, and airport locations, Sonesta continues to expand its footprint, emphasizing a culture that values guest satisfaction, innovation, and employee development. The company’s mission centers on creating "Amazing Moments" for guests, underpinning its corporate values of respect, integrity, and teamwork. This dedication... Show More
Job Requirements
- High school diploma or equivalent
- valid US driver license
- safe driving history
- fluency in English
- ability to stand for extended periods
- ability to lift up to 100 pounds
- computer proficiency
- strong communication skills
- reading and writing proficiency
- basic math skills
- problem solving abilities
- availability to work nights, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- valid US driver license and driving history that shows history of safe conduct
- must speak fluent English
- other languages preferred
- frequently standing up for extended periods
- carrying or lifting items weighing up to 100 pounds
- handling objects, products and computer equipment
- use a keyboard to operate various property management and reservations systems
- communication skills are utilized a significant amount of time when interacting with guests and employees
- reading and writing abilities are utilized often
- basic math and simple accounting skills are used frequently
- problem solving, reasoning, motivating and training abilities are often used
- may be required to work nights, weekends, and/or holidays
Job Duties
- Welcome and acknowledge all arriving guests in a courteous and professional manner
- transport luggage to and from guest rooms
- safely drive, park, retrieve and move a variety of motor vehicles
- secure, tag and store luggage at guest's request
- direct guests to appropriate hotel staff for assistance with questions and special requests regarding food, laundry, concierge services, or housekeeping
- respond appropriately to guest complaints
- inform supervisor of major problems, complaints, disturbances or dissatisfied guests
- promote hotel facilities, outlets, and services to guests and provide information to guests regarding local attractions and activities
- treat requests with professionalism, tact, and a courteous manner
- adhere to uniform and grooming standards
- perform other duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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