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Valet Ambassador - Santa Clara, CA

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

401(k) with employer match
Medical insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
Paid Time Off
Transit and commuter benefits

Job Description

LAZ Parking is a leading parking management company known for delivering innovative, customer-focused services across various sectors including retail, commercial, and hospitality. With a strong presence in numerous locations, LAZ Parking is dedicated to providing exceptional service through its committed and well-trained team members. The company emphasizes a people-first approach, considering its employees as its most valuable asset. LAZ Parking offers competitive pay, robust benefits, and opportunities for career advancement, making it an attractive workplace for professionals who value a collaborative and supportive environment.

The Valet Ambassador role at LAZ Parking is a dynamic and essential position that combine... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service, hospitality, or retail preferred
  • Ability to work Saturday through Tuesday, 11:30 a.m. to 8:00 p.m.
  • Ability to lift, push, and pull at least 50 pounds
  • Willingness to work outdoors in various weather conditions
  • Strong communication and interpersonal skills
  • Reliable and punctual with a professional appearance

Job Qualifications

  • Prior customer service, hospitality, or retail experience preferred
  • Strong interpersonal and communication skills
  • Positive, approachable, and enthusiastic demeanor
  • Ability to multitask in a fast-paced environment
  • Comfortable distributing promotional materials and explaining offers to guests
  • Reliable, punctual, and professional in both conduct and appearance
  • Bilingual skills are a plus

Job Duties

  • Provide a warm and professional welcome to guests upon arrival
  • Assist with valet services including greeting, directing, and coordinating with attendants
  • Serve as a guest concierge by offering directions, mall information, and retailer promotions
  • Distribute retailer flyers, discount offers, and event information to guests
  • Proactively engage with guests to ensure needs are met and service expectations are exceeded
  • Act as a visible brand ambassador, modeling professional appearance and demeanor at all times
  • Support center initiatives, promotions, special events, and retailer campaigns
  • Track guest engagement and report feedback that may improve sales and service
  • Collaborate with mall management, valet operations, and retailers to maximize guest satisfaction
  • Monitor and maintain a clean, organized, and safe valet area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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