Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,000.00 - $52,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Life insurance
Bonus opportunities
Paid Time Off
Paid training
Tuition Assistance
Job Description
Parking Management Company (PMC) is a national parking services provider headquartered in Nashville, Tennessee. PMC specializes in hospitality-focused parking solutions, offering a comprehensive range of services such as valet and self-parking management, shuttle transportation, event parking, and porter/bell services. With operations spanning multiple states, PMC serves diverse industries including hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. The company is known for its white-glove, customer-first approach, positioning itself as an extension of the hospitality experience by delivering seamless service to both partners and guests.
PMC is currently seeking a full-time Account Manager based in Columbia, South Car... Show More
PMC is currently seeking a full-time Account Manager based in Columbia, South Car... Show More
Job Requirements
- High school diploma or GED
- minimum three years supervisory experience in parking, hospitality, or related customer service field
- valid driver’s license and reliable transportation
- maintain motor vehicle record with no more than three moving violations in three years
- pass and maintain a clean background check
- ability to work flexible hours including all shifts and occasional travel
- physical ability to stand, walk, run, and lift moderate weights
- excellent communication and client management skills
- proficiency with technology including cell phone use for work communication
- ability to work outdoors in varying weather conditions
Job Qualifications
- High school diploma or GED
- at least three years of supervisory experience in parking, hospitality, or customer service
- additional training or certifications in leadership or business management is beneficial
- valid driver’s license and reliable transportation
- ability to maintain an acceptable motor vehicle record
- clean background check
- strong communication and interpersonal skills
- experience managing payroll and controlling labor costs
- ability to analyze financial data and resolve operational inefficiencies
- competency in training and leadership principles
- exceptional customer service skills
- proficiency with operational software and reporting
- adept at multitasking in dynamic environments
Job Duties
- Serve as the primary contact for each property, ensuring contractual obligations are met and fostering open communication
- manage scheduling, staffing, and quality assurance for smooth daily operations
- conduct regular site visits to resolve issues, maintain equipment, and uphold customer service standards
- monitor site-level revenue, payroll, and expenses to identify trends and control costs
- recruit, train, and coach hourly associates to support professionalism and customer service excellence
- provide regular updates to management on progress, challenges, and account needs
- actively involve staff in planning, decision-making, and process improvement while maintaining accountability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.