Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
team environment
Job Description
The Ritz-Carlton Charlotte, located at 201 E Trade St, Charlotte, North Carolina, is a prestigious luxury hotel known globally for its exceptional guest services and commitment to delivering unforgettable experiences. As part of Marriott International's distinguished portfolio, The Ritz-Carlton upholds a reputation of excellence within the luxury hospitality sector. The hotel is dedicated to creating a welcoming and inclusive environment for both guests and employees, emphasizing a culture that celebrates diversity, creativity, kindness, and compassion. With over 100 award-winning hotels worldwide, The Ritz-Carlton continually sets the gold standard in luxury service, ensuring guests feel valued and cared for during every... Show More
Job Requirements
- High school diploma or equivalent
- No prior related work experience required
- No supervisory experience required
- No licenses or certifications required
- Ability to work overnight shifts
- Ability to stand, sit, or walk for long periods
- Physical ability to lift and move objects weighing up to 50 pounds independently and assist with heavier objects
- Adherence to company safety policies
- Professional and neat personal appearance
- Ability to communicate effectively in a clear and professional manner
- Willingness to respond to emergency situations
- Ability to handle multiple tasks
Job Qualifications
- High school diploma or equivalent
- Ability to communicate clearly and professionally
- Customer service skills
- Ability to follow safety procedures
- Ability to work overnight shifts
- Physical ability to lift and move luggage and other objects
- Ability to work effectively in a team environment
- Basic knowledge of local area and directions advantageous
Job Duties
- Greet and escort guests to their rooms
- Open doors and assist guests and visitors entering and exiting the property
- Inform guests about property amenities, services, operating hours, and local areas of interest
- Identify and explain room functionalities such as keys, minibar, ice machines, safes, and laundry services
- Carry luggage to and from guest rooms or designated areas
- Assist in storing and retrieving luggage
- Help guests and visitors enter and exit vehicles, including loading and unloading luggage
- Provide guests with directions to their destinations
- Arrange transportation for guests and visitors and record transportation requests
- Communicate parking procedures to guests and visitors
- Comply with company safety policies and report maintenance or safety issues
- Maintain a neat and professional uniform and personal appearance
- Protect company property and maintain information confidentiality
- Support coworkers and treat them with dignity and respect
- Assist in achieving team goals
- Meet quality assurance standards
- Move, lift, transport, push, pull, and place objects weighing under 50 pounds unassisted
- Assist in moving heavier objects over 75 pounds
- Stand, sit, or walk for extended periods
- Respond quickly to job situations
- Read and visually verify information
- Perform other reasonable duties as assigned by supervisors
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
No experience required
Job Location
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