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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $13.25 - $17.50
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule
Professional training
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company recognized globally for its extensive portfolio and expert management services. Managing assets exceeding 15 billion dollars, Highgate has built a reputation as a leader in the hospitality industry with over 400 hotels across North America, Europe, the Caribbean, and Latin America. With a 30-year history of innovation and thoughtful property management, Highgate specializes in the development of diverse hotel brands, including bespoke lifestyle hotels, well-established legacy brands, and a variety of independent hotels and resorts. The company is known for implementing contemporary programming and harnessing advanced digital technology... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver's license for the applicable state
- At least two years driving experience preferred
- Ability to stand during entire shift
- Heavy work - exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Valid driver license with a clean (zero points) driver's abstract
- Ability to effectively communicate verbally and in writing
- Ability to maintain confidentiality of information
- Willingness to perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent required and/or experience in a hotel or a related field preferred
- Must have a valid driver's license for the applicable state
- At least two years driving experience preferred
- Ability to stand during entire shift
- Valid driver license with a clean (zero points) driver's abstract and able to drive standard and automatic vehicles
- Must be able to effectively communicate both verbally and in writing
- Must be able to maintain confidentiality of information
- Perform other duties as requested by management
Job Duties
- Properly stand at attention at the hotel entrance
- Open doors greeting guest with smile and friendly comment as they enter and exit the hotel
- Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
- Assist guests with luggage to the curbside and direct them to front desk or other areas as required
- Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
- Assist guest with directions and information of property as required
- Assist departing guest with transportation as requested
- Retrieve valet vehicles in an efficient manner
- Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
- Assist Door Attendant in monitoring traffic in the porte cochere
- Ensure that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
- Perform duties as required in the related positions of the department and Door Attendant
- Familiar with all procedures of these positions
- Diplomatically handle or refer guest request and complaints
- Ensure any safety or security related procedures are implemented and any possible situation is immediately reported
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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