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Job Overview

briefcase

Employment Type

Hourly
moneybag

Compensation

Hourly
Range $13.25 - $17.50
diamond

Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule
Professional training

Job Description

Highgate Hotels is a premier real estate investment and hospitality management company recognized globally for its extensive portfolio and expert management services. Managing assets exceeding 15 billion dollars, Highgate has built a reputation as a leader in the hospitality industry with over 400 hotels across North America, Europe, the Caribbean, and Latin America. With a 30-year history of innovation and thoughtful property management, Highgate specializes in the development of diverse hotel brands, including bespoke lifestyle hotels, well-established legacy brands, and a variety of independent hotels and resorts. The company is known for implementing contemporary programming and harnessing advanced digital technology... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver's license for the applicable state
  • At least two years driving experience preferred
  • Ability to stand during entire shift
  • Heavy work - exerting up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
  • Valid driver license with a clean (zero points) driver's abstract
  • Ability to effectively communicate verbally and in writing
  • Ability to maintain confidentiality of information
  • Willingness to perform other duties as requested by management

Job Qualifications

  • High school diploma or equivalent required and/or experience in a hotel or a related field preferred
  • Must have a valid driver's license for the applicable state
  • At least two years driving experience preferred
  • Ability to stand during entire shift
  • Valid driver license with a clean (zero points) driver's abstract and able to drive standard and automatic vehicles
  • Must be able to effectively communicate both verbally and in writing
  • Must be able to maintain confidentiality of information
  • Perform other duties as requested by management

Job Duties

  • Properly stand at attention at the hotel entrance
  • Open doors greeting guest with smile and friendly comment as they enter and exit the hotel
  • Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
  • Assist guests with luggage to the curbside and direct them to front desk or other areas as required
  • Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
  • Assist guest with directions and information of property as required
  • Assist departing guest with transportation as requested
  • Retrieve valet vehicles in an efficient manner
  • Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
  • Assist Door Attendant in monitoring traffic in the porte cochere
  • Ensure that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
  • Perform duties as required in the related positions of the department and Door Attendant
  • Familiar with all procedures of these positions
  • Diplomatically handle or refer guest request and complaints
  • Ensure any safety or security related procedures are implemented and any possible situation is immediately reported

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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