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Job Overview
Compensation
Hourly
Exact $11.10
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
flexible schedule
Job Description
About: The Overnight Guest Service Agent position is a vital role within a hospitality establishment dedicated to delivering exceptional guest experiences. The company offering this opportunity is a dynamic hotel that prides itself on creating an inviting and memorable environment for all its visitors. This hotel is known for its commitment to high-standard service, comprised of friendly, professional teams who prioritize personalized care for every guest. The hotel environment focuses on providing a blend of luxury, comfort, and personalized engagement, ensuring guests not only enjoy their stay but leave with a lasting positive impression.
This role specifically encompasses duti... Show More
This role specifically encompasses duti... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to work overnight shifts
- Excellent communication and interpersonal skills
- Knowledge of safety and emergency procedures
- Proficiency with parking software systems
- Physical ability to assist guests with luggage
Job Qualifications
- High school diploma or equivalent
- Prior experience in valet, parking, or bell services preferred
- Strong interpersonal and communication skills
- Knowledge of hotel operations and amenities
- Ability to operate parking management software
- Customer service orientation with a focus on personalized guest experiences
- Ability to work overnight shifts
Job Duties
- Ensure a seamless arrival and departure experience
- Provide parking, valet, and bell services
- Deliver daily shift reports to the Front Office team
- Greet and welcome all guests promptly and courteously
- Maintain knowledge of neighborhood events, attractions, and hotel facilities
- Ensure security of guest belongings in possession
- Monitor areas to prevent damage to hotel property
- Operate parking software for vehicle tracking and billing
- Anticipate guest needs and deliver personalized service
- Collaborate with Front Office, F&B, Sales, and Entertainment teams for VIP treatment
Job Location
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