Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Equal employment opportunity
Job Description
The Ritz-Carlton Maui Kapalua is a distinguished luxury hotel located at 1 Ritz-Carlton Drive, Kapalua, Hawaii. Part of the globally renowned Marriott International portfolio, The Ritz-Carlton brand is synonymous with exceptional service, exquisite accommodations, and unique guest experiences. With over 100 award-winning hotels worldwide, The Ritz-Carlton prides itself on creating memorable moments for guests by upholding the highest standards in hospitality. The Maui Kapalua location carries forward this cherished legacy, presenting a welcoming environment where luxury meets the natural beauty of Hawaii. The resort is well-known for its commitment to delivering an impeccable blend of comfort, refinement, and personalized attention... Show More
Job Requirements
- Valid Hawaii driver’s license
- High school diploma or equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to lift and move objects up to 10 pounds
- Ability to follow company policies
- Must be tip-eligible
- Ability to communicate clearly
- No previous supervisory experience required
Job Qualifications
- High school diploma or equivalent general education development certificate
- Ability to communicate clearly and professionally
- Ability to anticipate guest needs and provide exceptional customer service
- Ability to follow company policies and procedures
- Ability to work collaboratively within a team
- Valid driver’s license
- No supervisory experience required
- Previous hospitality or guest service experience preferred but not required
Job Duties
- Open doors and assist guests and visitors entering and leaving the hotel
- Control and direct vehicle traffic including guest vehicles, taxis, limousines, and buses
- Ensure vehicles are legally parked and maintain smooth and efficient traffic flow
- Provide directions and information to guests about hotel amenities, services, service times, and local areas of interest
- Monitor and maintain the security, protection, and cleanliness of parking areas
- Report any risks to vehicles, security, or safety issues to managers or supervisors
- Safeguard vehicles and vehicle keys and communicate parking procedures to guests and visitors
- Comply with company policies and procedures including reporting accidents and unsafe working conditions
- Anticipate guest service needs, assist persons with disabilities, use clear and professional language when communicating, and answer phones using proper protocol
- Cultivate positive working relationships and support team goals
- Stand, sit, or walk for prolonged periods
- Move, lift, transport, push, drag, and position objects weighing up to 10 pounds without assistance
- Perform other reasonable duties requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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