Job Overview
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
Our company is a reputable automotive service center dedicated to providing exceptional customer experience and professional vehicle care. As a leader in the automotive service industry, we take pride in our commitment to quality, safety, and customer satisfaction. Our service department is staffed by a team of skilled professionals who ensure that every customer receives personalized attention and that every vehicle is treated with the utmost care. We strive to maintain an efficient and welcoming environment where customers feel valued from the moment they arrive to the completion of their service.
The Service Department Valet position plays a ... Show More
The Service Department Valet position plays a ... Show More
Job Requirements
- Must be able to work flexible hours, including weekends and holidays, as needed
- Physical ability to stand, walk, and maneuver vehicles throughout the shift
- Work environment may include exposure to varying weather conditions
- Must be able to operate a vehicle safely and responsibly while shuttling customers and managing pickups/deliveries
Job Qualifications
- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Strong interpersonal and communication skills
- Ability to handle vehicles of various sizes and types
- Demonstrated attention to detail and commitment to customer satisfaction
- Ability to work efficiently in a fast-paced environment
Job Duties
- Greet customers promptly and courteously upon their arrival
- Verify customer information
- Park and retrieve customer vehicles in a safe and efficient manner
- Ensure vehicles are properly secured and protected while in the service area
- Conduct a preliminary inspection of vehicles upon arrival to note any existing damage
- Accurately input customer and vehicle information into the service management system
- Coordinate with service advisors to ensure smooth transition of vehicles to the service department
- Maintain a clean and organized valet area
- Provide a high level of customer service by anticipating customer needs and addressing concerns promptly
- Follow up with customers as needed to ensure satisfaction with the service process
- Shuttle customers to and from the service location as needed
- Manage the pickup and delivery of customer vehicles, ensuring timely and secure transport
- Communicate with customers regarding pickup and delivery schedules and any changes
- Effectively communicate with service advisors and technicians to relay important vehicle and service information
- Adhere to all company policies and procedures related to vehicle handling and customer service
- Follow safety protocols to prevent accidents and ensure the safety of customers, vehicles, and staff