Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
company match
Job Description
FirstService Residential is a leading property management company specializing in managing luxury residential communities across the country. With a commitment to delivering exceptional customer service, FirstService Residential focuses on creating an elevated living experience for residents through professional, dedicated, and personable staff. The company has developed a reputation for excellence in community management, combining innovative technology and expert local knowledge to meet the needs of residents and property owners alike. As a key player in the residential property management industry, FirstService Residential offers numerous career opportunities for individuals passionate about providing outstanding service and maintaining the highest standards in residential... Show More
Job Requirements
- Must have a valid drivers license
- High school diploma or equivalency required
- Two to three years of industry experience preferred
- Must possess excellent verbal and written communication skills
- Must possess strong organization skills
- Must be friendly, courteous, service-oriented
- Must be able to work independently with minimal supervision
Job Qualifications
- Must have a valid drivers license
- High school diploma or equivalency required
- Two to three years of industry experience preferred
- Must possess excellent verbal and written communication skills
- Must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional
- Must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional distance from residents and guests
- Must be able to work independently with minimal supervision
- Proficient in Microsoft Office
- Excellent communication skills
- Strong working knowledge of customer service principles and practices
- Ability to perform with minimum supervision and make decisions independently
- Ability to multi-task, effectively prioritize workload, meet hard and fast deadlines
- Must be a team player
- Must possess strong analytical skills
- Detail-oriented with multiple tasks, information organization
Job Duties
- Parks and retrieves resident and guest vehicles from specified areas in a safe and efficient manner
- Capable of operating both automatic and manual transmission vehicles
- Provides claim check and instructs residents and/or guests on how to reclaim vehicle
- Demonstrates superior customer service at all times and a genuine desire to serve
- Warmly greets and directs residents and guests arriving to or departing from the property
- Provides prompt and knowledgeable service to all residents and guests
- Able to work in an environment that is not necessarily protected from weather and temperature changes with exposure to hot, cold, wet, humid or windy weather conditions for long periods of time
- Maintains daily logs, incident reports, records and forms
- Provides accurate and timely documentation of incidents reports, activity logs and status including claim checks, vehicle damage, statements, and conditions which require attention and/or repair
- Adheres to all front desk procedures including, but not limited to: reviewing and completing Daily Activity Reports (DAR)
- completing incident reports for management
- and responding to emergency situations
- Willing and able to walk resident dog upon request and clean up after the pet when needed
- Adheres to FirstService Residential's standards for resident and guest services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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