Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Employee assistance program
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company known for its impressive portfolio and industry expertise. With over $15 billion of assets under management and a presence spanning North America, Europe, the Caribbean, and Latin America, Highgate stands as a leader in the hospitality sector. The company has built a reputation over 30 years as an innovator in hotel management, combining strategic planning, development, and recapitalization expertise with digital advancements to maximize property value and market performance. Highgate's diverse portfolio includes bespoke lifestyle brands, legacy hotel brands, as well as independent hotels and resorts across the... Show More
Job Requirements
- High School diploma or equivalent
- Experience in hotel or related field preferred
- Valid driver's license for the applicable state
- At least two years driving experience preferred
- Ability to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to stand during entire shift
- Valid driver license with a clean (zero points) driver’s abstract
- Able to drive standard and automatic vehicles
- Effective verbal and written communication skills
- Ability to maintain confidentiality of information
- Perform other duties as requested by management
Job Qualifications
- High School diploma or equivalent
- Experience in a hotel or related field preferred
- Valid driver's license for the applicable state
- At least two years driving experience preferred
- Ability to effectively communicate both verbally and in writing
- Must be able to maintain confidentiality of information
- Familiar with safety and security procedures
Job Duties
- Properly stand at attention at the hotel entrance
- Open doors greeting guest with smile and friendly comment as they enter and exit the hotel
- Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
- Assist guests with luggage to the curbside and direct them to front desk or other areas as required
- Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
- Assist guest with directions and information of property as required
- Assist departing guest with transportation as requested
- Retrieve valet vehicles in an efficient manner
- Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
- Assist Door Attendant in monitoring traffic in the porte cochere
- Ensure that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
- Perform duties as required in the related positions of the department and Door Attendant
- Familiar with all procedures of these positions
- Diplomatically handle or refer guest request and complaints
- Ensure any safety or security related procedures are implemented and any possible situation is immediately reported
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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