Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Training and development opportunities
Job Description
Our company is a well-established hotel renowned for its exceptional guest services and commitment to providing a memorable hospitality experience. We take pride in delivering outstanding customer care through a dedicated team that ensures every guest feels welcomed, comfortable, and valued. As a key player in the hospitality industry, our hotel offers a range of services including luxurious accommodations, exquisite dining options, and top-tier amenities that cater to both business and leisure travelers. We foster a positive work environment where professionalism, teamwork, and a passion for service are highly encouraged and rewarded. Our team is committed to upholding the highest... Show More
Job Requirements
- High school diploma or equivalent
- valid driver’s license with a clean driving record
- ability to lift heavy objects and perform physical tasks related to the role
- availability to work flexible hours including evenings, weekends, and holidays
- strong customer service orientation
- reliability and punctuality
- ability to follow safety and security protocols
- compliance with company policies
- professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- prior experience in valet or customer service preferred
- excellent communication and interpersonal skills
- ability to handle vehicles safely and responsibly
- strong attention to detail and organizational skills
- ability to work professionally in a team environment
- basic knowledge of local area and hotel services helpful
- ability to maintain a positive and friendly demeanor when interacting with guests
- physical capability to assist with luggage and stand for extended periods
Job Duties
- Greet guests in a friendly and courteous manner
- open and close vehicle doors for guests
- assist in loading and unloading baggage and boxes into and out of vehicles
- issue vehicle claim check to guest
- safely park and secure guest vehicle in designated parking area
- label vehicles and keys
- place vehicle keys in designated location
- upon receipt of a valid claim check, safely return vehicle and keys to guest
- answer guest inquiries about hotel services and in-house events
- provide guests with information about local shopping, dining, nightlife, and recreational destinations
- immediately notify management of any vehicle requests from guests with possible excessive alcohol consumption or impaired condition
- promptly report all emergencies, injuries, missing articles, damage, mechanical problems, and safety hazards
- maintain and clean designated station
- stand ready to assist guests
- maintain designated parking area in neat and orderly condition
- be on time and in proper uniform as scheduled
- report all tips in compliance with company policy and IRS regulations
- attend department meetings as scheduled
- maintain a professional and positive attitude when communicating with guests and associates
- report any incidents of guest dissatisfaction or unusual matters of significance to management
- comply with all policies and procedures
- practice safe work habits and comply with sanitary, safety, security, and emergency procedures
- write shift reports including incidents of theft, accidents, or injuries when assigned
- check with management before leaving work area
- perform any other tasks or duties as requested by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: