Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Career development opportunities
Job Description
Crestline Hotels & Resorts has revitalized a cherished landmark in Downtown Los Angeles, formerly known as the Standard Hotel, now reborn as The Delphi Hotel. This iconic destination has been thoughtfully re-launched with a fresh, independent concept that seamlessly blends modern luxury with the rich cultural heritage of Los Angeles. Among its standout features are the beautifully redesigned lobby and innovative food and beverage concepts that provide guests with a unique and immersive experience. The comfort and style offered by The Delphi Hotel embody the spirit of Downtown LA, making it a premier destination for both locals and visitors alike.Show More
Job Requirements
- Ability to focus on guests needs
- Ability to prioritize, organize and make sound judgments
- Maintain concentration and think clearly under all driving conditions
- Ability to work in variable weather conditions
- Ensure security of vehicles and hotel property
- Maintain confidentiality of guest information and hotel data
- Ability to perform assignments with minimal supervision
- Ability to work cohesively with co workers as part of a team
- Must be available to work mornings, afternoons, and evenings including weekends as needed
- Must have a valid drivers license
- Must have an excellent driving record
Job Qualifications
- Valid drivers license
- Excellent driving record
- Ability to drive manual and automatic transmission vehicles
- Knowledge of local areas and roads
- Minimum 3 years driving experience
- Good understanding of the English language
- Ability to compute basic arithmetic
- Effective verbal and written communication skills
- Provide excellent customer service
- Maintain professional demeanor
- High school graduate or equivalent vocational training
- Preferred prior training in guest relations
- Previous experience in a similar position
Job Duties
- Be familiar with all hotel services and local attractions to respond to guest inquiries accurately
- Resolve guest complaints, ensuring guest satisfaction
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Maintain knowledge of scheduled daily activities, daily arrivals and departures, house count, hotel features and services, hours of operation of each outlet, parking facilities and procedures
- Direct attention to Door Person to receive signals
- Greet arriving guests and visitors, bid farewell to departing guests and invite them to return
- Assist guests and visitors into and out of their vehicles
- Communicate parking procedures to guests and visitors
- Assist guests with loading and unloading luggage
- Provide legible claim tickets to guests for their luggage
- Take possession of and park vehicles, documenting location of vehicles in the parking facility
- Ensure security of vehicles and keys, date and time stamp parking tickets and file
- Check with Supervisor or Valet Parking Cashier for assignments and remain at post when not parking vehicles
- Hold vehicles at hotel entrance areas, keeping driveways clear and vehicles parked legally
- Answer telephones promptly, document requests and record completion times
- Validate vehicle claim tickets and relay payment procedures
- Follow procedures for retrieving vehicles without claim tickets
- Retrieve vehicles from secured locations and release them upon authorization
- Open vehicle doors and assist guests on request
- Relay accurate directions for local destinations
- Monitor parking areas and report hazards or security concerns
- Follow procedures for vehicle accidents, breakdowns and incidents
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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