Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee wellness programs
Training and Development
Job Description
Marriott International is a global leader in the hospitality industry, known for its commitment to excellence and innovation in providing outstanding guest experiences. Among its portfolio of prestigious brands is The Westin Copley Place Boston, located at 10 Huntington Ave in the heart of Boston, Massachusetts. This full-service hotel caters to both business and leisure travelers, offering a blend of comfort, luxury, and convenience with state-of-the-art amenities and exceptional services. As part of Marriott International, The Westin Copley Place Boston shares the company’s dedication to diversity, inclusion, and empowerment of its employees and guests alike. The hotel embraces a culture... Show More
Job Requirements
- Valid driver’s license
- High school diploma or equivalent general education development certificate
- Ability to stand, sit, or walk for prolonged periods
- Ability to move, lift, push, drag, or place objects weighing 10 pounds or less without assistance
- Willingness to comply with Marriott International’s policies and procedures
- Ability to maintain confidentiality
- Strong communication and interpersonal skills
- Capability to work effectively in a team environment
Job Qualifications
- High school diploma or equivalent
- No prior related work experience required
- No supervisory experience required
- Valid driver’s license
- Excellent interpersonal and customer service skills
- Ability to follow safety protocols
- Effective communication skills
- Ability to maintain professionalism and confidentiality
- Commitment to diversity and inclusion principles
- Ability to assist guests with disabilities
Job Duties
- Open doors and assist guests and visitors entering and leaving the hotel
- Control and direct traffic of personal and commercial vehicles including guest cars, taxis, limousines, and buses to ensure legal parking and maintain smooth traffic flow
- Provide directions and information to guests about hotel amenities, services, hours of operation, and local points of interest
- Monitor and maintain security, protection, and cleanliness of parking areas and levels
- Report any risks to vehicles or security concerns to management
- Maintain the security of vehicles and keys
- Communicate parking procedures to guests and visitors
- Comply with company policies and procedures
- Report accidents, injuries, and unsafe working conditions
- Undergo safety training and obtain required certifications
- Maintain confidentiality of proprietary information
- Protect company property
- Greet all guests following company standards
- Anticipate and respond to guest needs with genuine appreciation
- Assist guests with disabilities
- Use clear and professional communication
- Answer phones using proper protocol
- Foster positive working relationships with coworkers
- Support team to achieve common goals
- Adhere to quality assurance standards
- Stand, sit, or walk for prolonged periods
- Move, lift, push, drag, or place objects weighing 10 pounds or less without assistance
- Perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
No experience required
Job Location
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