Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company recognized as an innovator within the hospitality industry. Renowned for its dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate also boasts a rapidly expanding footprint in Europe, Latin America, and the Caribbean. Managing a portfolio with an aggregate asset value exceeding $20 billion and generating cumulative revenues over $5 billion, Highgate offers comprehensive expertise throughout all stages of the hospitality property lifecycle. From planning and development to recapitalization or disposition, the company delivers tailored strategies and market-leading proprietary... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a hotel or a related field preferred
- Must have a valid driver's license for the applicable state
- At least two years driving experience preferred
- Heavy work - exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- Ability to stand during entire shift
- Valid driver license with a clean (zero points) driver's abstract and able to drive standard and automatic vehicles
- Must be able to effectively communicate both verbally and in writing
- Must be able to maintain confidentiality of information
- Perform other duties as requested by management
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or related field preferred
- Must have a valid driver's license for the applicable state
- At least two years driving experience preferred
- Ability to effectively communicate both verbally and in writing
- Ability to maintain confidentiality of information
Job Duties
- Properly stand at attention at the hotel entrance
- Open doors greeting guest with smile and friendly comment as they enter and exit the hotel
- Greet arriving vehicles, opening doors for the guest and greeting them in a proper manner
- Assist guests with luggage to the curbside and direct them to front desk or other areas as required
- Valet guest cars within the procedures set for the department, ensuring that guest car and keys are safe and secure
- Assist guest with directions and information of property as required
- Assist departing guest with transportation as requested
- Retrieve valet vehicles in an efficient manner
- Follow proper procedure in assisting the guest into the vehicle and loading articles including luggage into the vehicle as required
- Assist Door Attendant in monitoring traffic in the porte cochere
- Ensure that the porte cochere is clean of litter, water, oil, and other items that would be considered unacceptable standard in maintaining the cleanliness of the area
- Perform duties as required in the related positions of the department and Door Attendant
- Familiar with all procedures of these positions
- Diplomatically handle or refer guest request and complaints
- Ensure any safety or security related procedures are implemented and any possible situation is immediately reported
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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