Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Holiday pay
Discount Program
inclusive workplace
Career development opportunities
Job Description
Ace Parking is the nation’s leading parking management expert with a history spanning over 72 years. As one of the largest privately held companies in the industry, Ace Parking has established a legacy built upon respect, courtesy, and exceptional service to clients, partners, guests, and team members alike. The company’s core belief is that its people are the key to its sustained growth and success, reflecting in its commitment to fostering a strong and distinctive culture characterized by clear values such as caring, loyalty, humility, and a deep commitment to community. These values guide all aspects of operations including decision-making... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or valet services preferred
- Ability to communicate clearly and professionally
- Physical ability to perform duties involving lifting and moving up to 50 lbs
- Must be reliable and punctual
- Ability to work flexible hours including nights, weekends, and holidays
- Positive attitude and strong work ethic
Job Qualifications
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work effectively in a team environment
- Exceptional customer service skills
- Reliable and friendly with the ability to create a lasting impression
- Physical ability to move quickly and lift heavy items up to 50 lbs
- Previous valet or customer service experience is a plus
Job Duties
- Promptly and safely park and retrieve vehicles following company policies and procedures
- Maintain accurate records of parked vehicles and ensure keys are securely stored
- Adhere to company policies and safety guidelines at all times
- Greet guests warmly and professionally, establishing a positive first impression
- Effectively communicate parking procedures and fees to guests
- Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner
- Coordinate with fellow team members to ensure efficient service delivery
- Foster a collaborative and supportive team environment, treating colleagues as part of your work family
- Assist team members during peak times or when needed, promoting unity and cooperation
- Provide outstanding customer service by promptly assisting guests with parking needs and answering questions
- Exhibit a friendly and courteous demeanor, willing to go the extra mile to meet guest expectations
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing debris or trash
- Provide additional customer service assistance such as carrying bags or giving directions
- Maximize revenue by efficiently managing parking spaces and ensuring fee collection is accurate
- Report maintenance issues or equipment malfunctions promptly to minimize downtime
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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