Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
flexible spending accounts
401k
vacation
sick leave
Holiday pay
Employee Discount Programs
Job Description
Ace Parking is a nation-leading parking management company that has been in business for over 72 years, widely recognized for its dedicated focus on people as the key to its success. As one of the largest privately held management companies in the industry, Ace Parking combines experience, passion, and innovative technology to provide outstanding parking services across the nation. The company’s longstanding commitment to respect, courtesy, and exceptional service has established it as a trusted partner to clients, partners, guests, and its own team members. This deep-rooted culture emphasizes core values such as accountability, communication, family, exceptional service, and profitability,... Show More
Job Requirements
- High school diploma or equivalent
- Ability to move quickly and lift items up to 50 lbs
- Strong sense of accountability
- Proven communication skills
- Ability to work well within a team
- Must be reliable and punctual
- Previous experience in customer service or valet parking preferred
Job Qualifications
- Excellent communication skills
- Strong interpersonal skills
- Exceptional customer service skills
- Ability to work effectively in a team environment
- Previous valet or customer service experience is a plus
- Friendly and reliable disposition
- Ability to handle physical demands of the job
Job Duties
- Promptly and safely park and retrieve vehicles following company policies and procedures
- Maintain accurate records of parked vehicles and ensure keys are securely stored
- Adhere to company policies and safety guidelines at all times
- Greet guests warmly and professionally, establishing a positive first impression
- Effectively communicate parking procedures and fees to guests
- Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner
- Coordinate with fellow team members to ensure efficient service delivery
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family
- Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash
- Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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