Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
Compensation range $18-$19 an hour plus tips
Vacation/Sick for full-time and part-time employees
Holiday for full-time and part-time employees
discount programs
Job Description
Ace Parking is the nation’s leading parking management expert, with over 72 years of dedicated experience in the industry. As one of the largest privately held management companies, Ace Parking has built a solid reputation by placing people at the heart of its success. The company prides itself on earning Every Thank You, treating clients, partners, guests, and team members with the utmost respect and courtesy. With a deep understanding of the evolving marketplace and a commitment to embracing new technologies, Ace Parking continues to lead the industry while maintaining its core values and culture. Their distinctive culture is guided... Show More
Job Requirements
- High school diploma or equivalent
- Previous valet or customer service experience is a plus
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work effectively in a team environment
- Exceptional customer service skills
- Reliable and friendly personality
- Physical ability to move quickly and lift heavy items up to 50 lbs
Job Qualifications
- High school diploma or equivalent
- Previous valet or customer service experience is a plus
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work effectively in a team environment
- Exceptional customer service skills
- Reliable and friendly personality
Job Duties
- Promptly and safely park and retrieve vehicles following company policies and procedures
- Maintain accurate records of parked vehicles and ensure keys are securely stored
- Adhere to company policies and safety guidelines at all times
- Greet guests warmly and professionally, establishing a positive first impression
- Effectively communicate parking procedures and fees to guests
- Assist customers with any questions or concerns they may have, and handle any issues in a calm and professional manner
- Coordinate with fellow team members to ensure efficient service delivery
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family
- Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash
- Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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