Valet

Seattle, WA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $21.00 - $22.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k plan

educational assistance

Travel Discounts

Job Description

Crestline Hotels & Resorts is a well-established hospitality company known for delivering exceptional guest experiences across its portfolio of premium hotels and resorts. Renowned for its dedication to service excellence and employee satisfaction, Crestline Hotels & Resorts operates in a competitive environment where focused attention to guest needs and quality customer service define its success and reputation in the hospitality industry. The company emphasizes employee growth and offers a supportive work culture where staff members are encouraged to contribute positively to the guest experience while advancing their professional skills. Crestline Hotels & Resorts embraces diversity and inclusion as a core... Show More

Job Requirements

valid drivers' license
excellent driving record
ability to drive manual and automatic transmission
thorough knowledge of local areas and roads
3+ years experience driving vehicles
good understanding of the English language
compute basic arithmetic
ability to communicate effectively with others both verbally and written
provide excellent customer service and maintain a professional demeanor
high school graduate or equivalent vocational training certificate
preferred prior training in guest relations and previous experience in a similar position

Job Qualifications

valid drivers' license
excellent driving record
ability to drive manual and automatic transmission
thorough knowledge of local areas and roads
3+ years experience driving vehicles
good understanding of the English language
compute basic arithmetic
ability to communicate effectively with others both verbally and written
provide excellent customer service and maintain a professional demeanor

Job Duties

be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
resolve guest complaints, ensuring guest satisfaction
monitor and maintain cleanliness, sanitation and organization of assigned work areas
maintain knowledge of scheduled daily activities, daily arrivals/departures, house count, features and services provided by the hotel, hours of operation of each outlet, parking facilities, layout, hours of operation, prices and procedures
direct attention to door person to receive signals
greet arriving guests/visitors
bid farewell to departing guests/visitors and invite them to return
assist guests and visitors into and out of their vehicles
communicate parking procedures to guests/visitors
assist guests with loading/unloading luggage into and out of their vehicles
provide legible claim tickets to guests for their luggage
take possession of and park vehicle
document location of vehicles parked in parking facility
ensure security of vehicle and its keys
date/time stamp vehicle parking ticket and file
check with the supervisor or valet parking cashier for further parking needs or next assignment
remain at assigned post while not parking vehicles
hold vehicles at hotel entrance areas
ensure that all driveways are kept clear
that vehicles are not parked or left standing in illegal spaces
answer department telephone within 3 rings using correct greeting and telephone etiquette
document phone requests for retrieving vehicles as specified
record time of completion
receive vehicle claim ticket from guest and ensure proper validation
relay validation/payment procedures to guest
follow department procedures for retrieving a vehicle without a guest claim ticket
retrieve guest vehicle keys from secured location and retrieve guest's vehicle from parking facility
release vehicle to guest upon proper authorization of claim tickets
open vehicle doors, assist guest into the vehicle and close doors
upon request from guest, wash vehicles, dispense gas or oil
relay accurate directions to guests/visitors on inquiries regarding destinations within the local area
monitor all parking areas/levels
report any vehicle/safety hazards
unauthorized personnel or potential security problems to manager
follow designated procedures for vehicle accidents, breakdowns and incidents

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: