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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Job Description
Hilton Grand Vacations is a leading company in the vacation ownership industry known for its unwavering dedication to innovation, quality, and continual growth. As part of Hilton, a globally recognized hospitality brand, Hilton Grand Vacations offers exceptional vacation experiences through its portfolio of branded resorts situated in prime vacation destinations. The company manages and markets high-quality vacation ownership resorts, as well as two exclusive club membership programs, Hilton Grand Vacations Club and The Hilton Club, serving over 250,000 Club Members with unique exchange, leisure travel, and reservation services. With a strong emphasis on delivering world-class customer service and memorable experiences,... Show More
Job Requirements
- High school diploma or GED
- At least one year hospitality and/or customer service experience
- Previous sales experience, preferably in a commission-based role
- Must be proficient in all Microsoft Office applications
- Ability to work a flexible schedule including nights, weekends, and holidays
- Excellent problem-solving and negotiation skills
- Self-motivated with a competitive spirit
- Effective communication and collaboration abilities
- Commitment to provide world class customer service
- Enjoy interacting with guests and have an eagerness for upward mobility
Job Qualifications
- Enjoy interacting with guests and have an eagerness for upward mobility
- Commitment to provide world class customer service
- Previous sales experience, preferably in a commission-based role
- Effective communication and collaboration abilities
- Self-motivated with a competitive spirit
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- Excellent problem-solving and negotiation skills
- Ability to work a flexible schedule including nights, weekends, and holidays
- At least one year hospitality and/or customer service experience
- Must be proficient in all Microsoft Office applications
- High School Diploma or GED
Job Duties
- Provide guest services to resort guests and visitors
- Engage with potential customers to determine their vacation needs and preferences
- Deliver persuasive sales presentations to showcase the benefits of our vacation packages
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- Build and maintain relationships with customers to ensure exceptional customer service
- Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets
- Collaborate with team members to exchange effective strategies and foster collective achievements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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