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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $120,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive earnings package
Comprehensive training program
Opportunities for career advancement
Employee Discounts
flexible scheduling
Supportive team environment
recognition programs
Job Description
Hilton Grand Vacations is a premier vacation ownership company known for creating unforgettable vacation experiences for its customers. As part of the renowned Hilton brand, Hilton Grand Vacations operates a collection of high-quality vacation ownership resorts located in some of the world's most desirable vacation destinations. The company is committed to innovation, quality, and growth, providing guests with exceptional service and luxurious accommodations. Hilton Grand Vacations also manages two exclusive club membership programs, Hilton Grand Vacations Club and The Hilton Club, serving over 250,000 members with unique exchange, leisure travel, and reservation services. This dedication to excellence makes Hilton Grand... Show More
Job Requirements
- High school diploma or equivalent experience or GED
- At least one year hospitality and/or customer service experience
- Previous sales experience, preferably in a commission-based role
- Proficient in all Microsoft Office applications
- Ability to work a flexible schedule including nights, weekends, and holidays
- Excellent problem-solving and negotiation skills
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- Self-motivated with a competitive spirit
- Effective communication and teamwork abilities
- Dedication to provide elite customer service
- Enjoy interacting with guests and have an eagerness for upward mobility
Job Qualifications
- Enjoy interacting with guests and have an eagerness for upward mobility
- Dedication to provide elite customer service
- Previous sales experience, preferably in a commission-based role
- Effective communication and teamwork abilities
- Self-motivated with a competitive spirit
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- Excellent problem-solving and negotiation skills
- Ability to work a flexible schedule including nights, weekends, and holidays
- At least one year hospitality and/or customer service experience
- Proficient in all Microsoft Office applications
- High School Diploma or equivalent experience or GED
Job Duties
- Provide guest services to resort guests and visitors
- Engage with potential customers to determine their vacation needs and preferences
- Deliver persuasive sales presentations to showcase the benefits of our vacation packages
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- Build and maintain relationships with customers to ensure outstanding customer service
- Efficiently implement Hilton Grand Vacations' sales techniques to achieve sales targets
- Collaborate with team members to exchange effective strategies and foster collective achievements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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