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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.75 - $22.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Competitive earnings package
flexible schedule
Career advancement opportunities
Team-oriented environment
comprehensive training
Employee Discounts
Positive company culture
Job Description
Hilton Grand Vacations is a distinguished leader in the vacation ownership industry, known for developing, marketing, and operating a collection of brand-name, high-quality vacation ownership resorts situated in highly sought-after vacation destinations. The company operates with a strong commitment to innovation, quality, and continuous growth, creating memorable experiences for guests and making a positive impact on the communities where it operates. Hilton Grand Vacations manages two exclusive club membership programs: Hilton Grand Vacations Club and The Hilton Club, which serve over 250,000 members by offering exchange, leisure travel, and reservation services.
Joining Hilton Grand Vacations as a Team... Show More
Joining Hilton Grand Vacations as a Team... Show More
Job Requirements
- High school diploma or GED
- at least one year hospitality and/or customer service experience
- previous sales experience, preferably in a commission-based role
- effective communication and collaboration abilities
- self-motivated with a competitive spirit
- demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- excellent problem-solving and negotiation skills
- ability to work a flexible schedule including nights, weekends, and holidays
- must be proficient in all Microsoft Office applications
- commitment to provide world class customer service
- enjoy interacting with guests and an eagerness for upward mobility
Job Qualifications
- High school diploma or GED
- at least one year hospitality and/or customer service experience
- previous sales experience, preferably in a commission-based role
- effective communication and collaboration abilities
- self-motivated with a competitive spirit
- demonstrated capability to succeed in a fast-paced and goal-oriented work environment
- excellent problem-solving and negotiation skills
- proficiency in all Microsoft Office applications
Job Duties
- Provide guest services to resort guests and visitors
- engage with potential customers to determine their vacation needs and preferences
- deliver persuasive sales presentations to showcase the benefits of our vacation packages
- provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations
- build and maintain relationships with customers to ensure exceptional customer service
- successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets
- collaborate with team members to exchange effective strategies and foster collective achievements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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