Utility Steward (On-Call)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $21.51 - $25.31
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Highgate Hotels is a prominent real estate investment and hospitality management company that stands as an innovator in the hospitality industry. Established and widely recognized, Highgate dominates major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu. Furthermore, it is expanding its footprint in the Caribbean and Latin America. The company provides expert guidance throughout every stage of the property cycle, from planning and development to recapitalization and disposition. Highgate has a track record of successfully developing diverse portfolios comprising bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts. The company leverages contemporary programming... Show More

Job Requirements

  • High School diploma or equivalent
  • experience in hotel or related field preferred
  • ability to stand during entire shift
  • ability to withstand hot and cold temperature variations
  • ability to lift, carry, push or pull up to 100 pounds occasionally and 50 pounds frequently
  • flexible and able to work long hours
  • maintain warm and friendly demeanor
  • communicate effectively both verbally and written
  • listen and clarify concerns of employees and guests
  • multitask and prioritize departmental functions
  • approach encounters with guests and employees in courteous and service-oriented manner
  • attend hotel required meetings and trainings
  • maintain regular attendance
  • maintain high personal grooming standards and proper uniform
  • comply with hotel standards and regulations
  • identify problem areas and assist in implementing solutions
  • handle problems effectively
  • able to cross-train
  • maintain confidentiality of information

Job Qualifications

  • High School diploma or equivalent preferred
  • experience in hotel or related field preferred
  • ability to communicate effectively both verbally and in writing with all levels of employees and guests
  • attentive, friendly, courteous and service oriented demeanor
  • ability to multitask and prioritize departmental functions
  • effective problem handling including anticipating, preventing, identifying and solving problems
  • able to cross-train in other hotel related areas
  • maintain confidentiality of information
  • maintain high standards of personal appearance and grooming including proper uniform and nametag
  • attend all hotel required meetings and trainings
  • comply with Highgate Hotel standards and regulations

Job Duties

  • Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas
  • heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment
  • sorting, stacking and prewashing all banquet plate ware, flatware and glassware, including remote staging areas away from dishwashing rooms
  • transportation of soiled plate ware, flatware and glassware from event space to dishwashing areas
  • wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation
  • sweep, mop and wash floors in all food and beverage areas, kitchen, restaurant and dock area
  • keep management informed of shortage of equipment and supplies
  • operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation is maintained
  • return all clean china, glass, and silver to proper storage locations minimizing breakage
  • knowledge of proper safe handling techniques for all chemicals used
  • report any faulty equipment to management immediately
  • empty garbage from food and beverage areas into the hotel dumpster
  • know location and operation of all fire extinguishing equipment
  • practice safe work habits to avoid injury to self or others
  • follow proper procedures in breakdown, cleaning and reassembly of all kitchen equipment as needed
  • follow all sanitation standards
  • assist in the set up and breakdown of the restaurant buffet as required
  • assist banquets and outlets by supplying china, glass, and silver as required by business demand
  • perform other duties as requested by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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