Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
Sign-On Bonus
Health Insurance
Paid Time Off
Employee Discounts
Training and Development
Career advancement opportunities
401(k) Plan
Job Description
Highgate is a leading real estate investment and hospitality management company renowned for its innovative contributions to the hotel and real estate sectors. With a dominant presence in major U.S. gateway cities such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate continues to expand its footprint into the Caribbean and Latin America. The company excels in managing diverse portfolios, including bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all enhanced by contemporary programming and advanced digital capabilities. Highgate’s strategic approach involves expert guidance throughout the property lifecycle, from initial planning and development through recapitalization or... Show More
Job Requirements
- High school diploma or equivalent
- Experience in housekeeping or related field preferred
- Ability to communicate effectively both verbally and in writing
- Ability to multitask and prioritize
- Must maintain high standards of personal appearance and grooming
- Must comply with safety and operational standards
- Ability to lift up to 100 pounds occasionally and stand for entire shifts
- Must be able to use hotel software systems
- Willingness to cross-train in other hotel areas
- Ability to maintain confidentiality
- Must show initiative
- Flexible and long working hours sometimes required
Job Qualifications
- High school diploma or equivalent
- Experience in a hotel or a related field preferred
- Previous housekeeping experience highly preferred
- Effective verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Friendly, courteous, and service-oriented attitude
- Ability to listen and clarify guest and employee concerns
- Ability to maintain confidentiality
- Capability to understand and apply complex information
- Flexibility to work long hours
- Ability to operate cleaning equipment safely
Job Duties
- Use proper two-way radio etiquette when communicating with other employees
- Use provided hotel software system (i.e. HotSOS) to properly track work assignments and guest requests
- Practice safe work habits to ensure safety to guests, fellow employees and self
- Handle items for "Lost and Found" according to Highgate Hotel Standards
- At the end of the shift, turn in all keys, assignment sheets, and communication devices to the Housekeeping Office
- Report maintenance issues to Housekeeping Clerk, Supervisor, or Manager
- Be familiar with Highgate Hotel guestroom cleaning procedures and be able to assist as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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