Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.06 - $14.06
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid sick leave
Job Description
Mayo Civic Center is a renowned multi-purpose facility located in Rochester, Minnesota, serving as a hub for community gatherings, entertainment, and events. Managed by ASM Global, a global leader in venue management, the center hosts a wide variety of events ranging from concerts, conferences, sporting matches, and community celebrations. The center is equipped with state-of-the-art amenities and is dedicated to providing an exceptional experience to all visitors and guests, making it a focal point in the region's cultural and social landscape.
This position is for an Usher/Ticket Taker within the Guest Services department at Mayo Civic Center. Reporting di... Show More
This position is for an Usher/Ticket Taker within the Guest Services department at Mayo Civic Center. Reporting di... Show More
Job Requirements
- High school diploma or GED preferred
- one-year prior experience in customer service preferred
- ability to stand for long periods
- must be able to climb stairs in restricted lighting
- ability to move quickly from one area to another safely
- flexible hours including weekends, holidays, and evenings
- work hours are casual labor, seasonal and non-guaranteed
Job Qualifications
- High school diploma or GED preferred
- one-year prior experience in customer service preferred
- good communication skills
- ability to greet guests in a friendly and professional manner
- stay calm under pressure
- ability to stand, walk, and climb stairs for duration of shift
Job Duties
- Enthusiastically greet guests and provide event information
- scan guest's tickets as they enter the building
- escort guests to their sections and monitor aisles and steps in assigned section to be kept clear and compliant with fire codes
- enforce facility policies such as no smoking and no re-entry
- proactively approach guests with questions, difficulties, or complaints and creatively resolve issues until supervisor intervention is required
- identify and respond to emergencies, involving Security or Supervisors as appropriate
- remain calm and direct guests to safety areas during emergencies
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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