Usher, Greeter, Ticket Taker (Guest Services)
Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee recognition programs
flexible scheduling
Training and development opportunities
Retirement plan options
Job Description
The hiring establishment is a vibrant venue focused on delivering outstanding live entertainment experiences to its guests. This venue is dedicated to creating memorable moments through exceptional customer service and a safe, welcoming environment. As a service-centric company, the venue prides itself on its commitment to safety, care, and efficiency, ensuring that both employees and guests enjoy a seamless and enjoyable experience during every event. Known for fostering a culture that recognizes and rewards excellent service, the company emphasizes the importance of employee engagement and teamwork in driving guest satisfaction. The work environment is dynamic, fast-paced, and rewarding, offering employees... Show More
Job Requirements
- High school diploma or equivalent preferred
- At least 1+ year in a guest service role preferred
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+
Job Qualifications
- High school diploma or equivalent preferred
- At least 1+ year in a guest service role preferred
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+
Job Duties
- Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seat
- Examine tickets for entry to various seat levels around the venue during the event
- Assist with keeping the venue safe, clean and presentable to the guest
- Resolve guest complaints or problems
- Examine tickets or passes to verify authenticity
- Provide assistance to guests with special needs, such as helping with seat accommodations
- Guide guests to exits or provide other instructions or assistance in case of emergency
- May assist in verifying staff credentials to generally restricted areas
- Assist patrons by giving directions to places inside or outside the venue
- Ensure guests are safely enjoying the show
- May help at informational kiosks or displays around the venue
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink lists restaurant, hotel, and hospitality jobs.
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