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Usher / Event Security - Peoria Civic Center

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

flexible scheduling
401k
paid leave

Job Description

The Peoria Civic Center is a premier event venue located in Peoria, Illinois, renowned for hosting a wide variety of entertainment, sports, and community events throughout the year. With its rich history and reputation for excellence, the Peoria Civic Center offers a dynamic environment where guests and performers alike enjoy memorable experiences. As part of ASM Global, a leading venue management company, the Peoria Civic Center benefits from a strong organizational framework dedicated to delivering outstanding service and operational efficiency. This well-established venue attracts thousands of visitors for concerts, conventions, sporting events, and theatrical performances, making it a hub of... Show More

Job Requirements

  • Must be 18+ years old
  • ability to work flexible schedule including nights, weekends, and holidays
  • part-time availability with no minimum hours
  • ability to stand for long periods and walk extended distances
  • ability to climb stairs
  • occasional lifting up to 25 lbs
  • reliable transportation
  • ability to perform duties in indoor and outdoor event settings
  • ability to adhere to safety procedures
  • good vision for navigating low-light areas

Job Qualifications

  • High school diploma or GED
  • English language fluency
  • basic computer competency preferred
  • excellent customer service skills
  • ability to follow dress code and maintain professional appearance
  • skills in conflict resolution and deescalation
  • ability to communicate effectively with guests and team members

Job Duties

  • Direct patrons to the correct seat location, providing the appropriate level of assistance
  • answer guest questions in a timely manner
  • inspect assigned seating areas for damage or safety issues prior to each event and immediately report deficiencies to a supervisor
  • promote the reputation and goodwill of the Peoria Civic Center through a well-groomed appearance and courteous interactions
  • follow the dress code according to requirements and maintain cleanliness of assigned uniform or shirt
  • maintain tight security for entry by verifying validity of patron tickets
  • follow procedures for scanning event tickets upon guest entry
  • report unsafe conditions and guest accidents to supervisor and security or medical staff
  • treat all guests and co-workers with respect
  • strive to deescalate confrontations and report incidents as required
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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