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(USA) Member frontline

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $23.00
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Benefits

health benefits
financial benefits
Paid Time Off
short-term disability
long-term disability
Company Discounts
Tuition Reimbursement

Job Description

Sam's Club is a leading membership-only retail warehouse club offering a wide range of quality products at competitive prices to its members. As part of the Walmart family, Sam's Club emphasizes customer service and aims to create an efficient, welcoming shopping environment where members feel valued. The company operates numerous clubs across the United States, providing employment opportunities that encourage growth, teamwork, and personal development. Sam's Club is committed to diversity, inclusivity, and offering excellent benefits to support its associates in both their professional and personal lives.

The Member Frontline Cashier Associate role at Sam's Club is a critical ... Show More

Job Requirements

  • Ability to thrive in fast-paced environments
  • capable of multitasking
  • keep member satisfaction as top priority
  • stand for long periods while assisting members quickly and accurately
  • problem solver who tackles obstacles head-on
  • adhere to company safety policies and procedures
  • follow guidelines for handling hazardous materials
  • comply with company ethics and integrity standards

Job Qualifications

  • Customer service experience
  • retail experience including operating front end equipment such as cash registers
  • ability to work with mobile retail applications
  • good communication skills
  • strong multitasking abilities
  • problem-solving skills
  • high school diploma or equivalent preferred

Job Duties

  • Maintaining safety of facility according to company policies and procedures by conducting safety sweeps
  • following forklift spotting procedures
  • following procedures for handling and disposing of hazardous materials
  • following company steel standard guidelines
  • correcting and reporting unsafe situations to facility management
  • Providing member service by acknowledging the member and identifying members needs
  • assisting members with purchasing decisions
  • locating merchandise
  • resolving member issues and concerns
  • promoting the company's products and services
  • providing guidance and support to members regarding member self-service technology
  • processing member purchases
  • assisting members with payments according to company policies and procedures for different membership and payment types
  • assisting members with transactions utilizing registers or self-checkout area
  • zoning the area
  • arranging and organizing merchandise
  • Complying with company policies, procedures, and standards of ethics and integrity by implementing related action plans
  • using the Open Door Policy
  • applying these in executing business processes and practices
  • Completing work assignments and priorities by using policies, data, and resources
  • collaborating with managers, co-workers, customers, and other business partners
  • identifying priorities, deadlines, and expectations
  • carrying out tasks
  • communicating progress and information
  • determining and recommending ways to address improvement opportunities
  • adapting to and learning from change, difficulties, and feedback

Job Location

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