Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
This job opportunity is offered by a reputable casino gaming establishment that prides itself on providing top-tier entertainment and customer service in a dynamic and fast-paced environment. Casinos are vibrant centers of excitement where gaming and hospitality come together to create memorable experiences for guests. These establishments are known for their diverse gaming products including slot machines, table games, and other entertainment options that appeal to a broad audience. Working in such a setting requires employees to demonstrate exceptional commitment to guest satisfaction, strict adherence to regulatory standards, and the ability to operate efficiently under pressure.
The role a... Show More
The role a... Show More
Job Requirements
- Ability to stand and sit for extended periods of time
- Ability to walk distances
- Ability to lift 30 to 40 lbs
- Ability to work flexible shifts and varying time schedules
- Strong leadership and interpersonal skills
- Excellent interpersonal, oral and written communication skills
- Meticulous, organized and accurate
- Extreme confidentiality
- Familiarity with a variety of computer systems and applications
- Ability to communicate effectively with all levels of employees and guests
- Ability to manage multiple details and tasks concurrently in a changing environment
- Ability to work effectively in a team environment
- Ability to analyze and think about how possible solutions impact on the entire operation
Job Qualifications
- University degree or three years post-secondary diploma in electronics, accounting or economics with related experience
- Completion of a management training program
- Managerial experience in the related field of three or more years
- Demonstrated strong organizational, interpersonal, analytical, communication and managerial skills
- Working knowledge of computer software packages and ability to make progress on multiple tasks under time constraints
Job Duties
- Responsible for enforcement of all departmental rules, policies and regulations
- Responsible for accountability of all issued and non-issued Slot keys and equipment
- Responsible for daily staffing levels, personnel scheduling and coordination shift schedules
- Responsible for training, evaluating, monitoring employee history sheets and making recommendations for promotions
- Responsible for ensuring all Slot machines are clean and in operating condition, specifically bill acceptors, ticket printers and progressive meters
- Responsible for direct-line communication with Slot Departmental staff
- Responsible for handling customer service issues
- Offers the highest possible level of guest service resulting in a maximum level of guest enjoyment and return play
- Attains maximum gaming product revenue by means of identifying proper product mixture, positioning and pricing levels, and further, by the evaluation and initiation of new gaming product
- Plan and manage slot projects to optimize revenue and assist with the administration of the departmental budget
- Ensure prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations
- Other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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