Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.50
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible Schedule
Job Description
Hard Rock Cafe is a globally recognized restaurant and entertainment brand known for combining unique dining experiences with vibrant music culture and memorable memorabilia. The company operates in multiple countries, offering guests not only great food and drinks but also an immersive atmosphere filled with rock 'n' roll history. Hard Rock Cafe prides itself on creating a welcoming and exciting environment where guests can enjoy high-quality service, dynamic music-themed decor, and friendly, engaging staff. As part of a large, established restaurant chain, employees gain exposure to diverse customer bases and the opportunity to work in a fast-paced and guest-focused setting,... Show More
Job Requirements
- At least 1 year of high-volume bartending experience
- extensive beer, liquor, and wine knowledge
- proven ability to prepare spirits and cocktails
- excellent customer service skills
- strong communication skills
- ability to work varying shifts
- physical ability to stand for long periods and lift 30 to 40 lbs
- capable of working in a fast-paced, loud environment
- knowledge of state liquor laws
- ability to maintain station cleanliness
- teamwork and interpersonal skills
Job Qualifications
- At least 1 year of high-volume bartending experience
- demonstrated extensive beer, liquor, and wine knowledge
- knowledge of history and composition of common ingredients, spirits, beer, and wines
- demonstrated spirit differentiation and drink preparation techniques
- excellent customer service skills with a positive, friendly, and outgoing attitude
- strong leadership and interpersonal skills
- excellent interpersonal, oral and written communication skills
- meticulous, organized and accurate
- extreme confidentiality
- familiarity with a variety of computer systems and applications
- flexible to work varying shifts and time schedules as needed
- ability to communicate effectively with all levels of employees and guests
- ability to manage multiple details and tasks concurrently in a changing environment
- ability to work effectively in a team environment
- analytical thinking concerning operational impact of solutions
Job Duties
- Takes customer drink orders
- properly greet each guest and provide outstanding customer service offering drink and food specials
- totals bills, presents check, collects settlement, and processes payment
- reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
- be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately
- be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately
- prepare cocktails according to recipes, using correct tools and glassware
- memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly
- develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods
- greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions
- serve food and beverages, ensuring timeliness, completeness, and accuracy
- serve meals to patrons according to established rules or etiquette, working in a casual dining setting
- maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs
- process payments according to POS and cash handling procedures
- perform last call
- maintain bank variance within standard
- ensure all checks are closed out
- maintain bar inventory to determined par levels and communicate ordering needs to management staff
- maintain positive and professional communication with all staff
- communicate effectively and professionally with the culinary team to maximize guest satisfaction
- adhere to food and beverage policies and state liquor laws
- keep station clean at all times
- promote positive customer relations
- responsible for the receipt of monies and settlement of guest's checks
- other departmental related duties and assignments as directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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