Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
training programs
Job Description
Hard Rock Cafe is a renowned global restaurant and entertainment chain known for its vibrant atmosphere, rock 'n' roll memorabilia, and high-quality food and beverage service. With locations worldwide, Hard Rock Cafe has established itself as a unique dining experience where music, hospitality, and a lively environment combine to create memorable guest experiences. The company prides itself on delivering exceptional customer service, offering an extensive menu featuring classic American dishes alongside a wide selection of beers, wines, spirits, and specialty cocktails. Beyond being a restaurant, Hard Rock Cafe is also a cultural icon that celebrates music and entertainment, attracting diverse... Show More
Job Requirements
- Must have at least 1 year of high-volume bartending experience
- must have and be able to demonstrate extensive beer, liquor, and wine knowledge
- must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
- must have and be able to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills which must include a positive, friendly, and outgoing attitude
Job Qualifications
- At least 1 year of high-volume bartending experience
- extensive beer, liquor, and wine knowledge
- knowledge of the history and composition of common ingredients, spirits, beer, and wines
- ability to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills including a positive, friendly, and outgoing attitude
- strong leadership and interpersonal skills
- excellent interpersonal, oral and written communication skills
- meticulous, organized and accurate
- extreme confidentiality
- familiarity with a variety of computer systems and applications
- ability to work varying shifts and time schedules
- effective communication with all levels of employees and guests
- ability to manage multiple details and tasks concurrently in a changing environment
- ability to work effectively in a team environment
- ability to analyze and think about how possible solutions impact the entire operation
Job Duties
- Takes customer drink orders
- properly greet each guest and provide outstanding customer service offering drink and food specials
- totals bills, presents check, collects settlement, and processes payment
- reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
- be thoroughly familiar with all menu items including ingredients and food allergens and spirit/wine/beer lists in order to assist guests and answer questions accurately
- prepare cocktails according to recipes using correct tools and glassware
- memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly
- develop new cocktail recipes when directed by management utilizing mixology skills to combine unique flavor profiles and presentation methods
- serve food and beverages ensuring timeliness, completeness, and accuracy
- maintain bartop and bar table guests by removing dirty dishes, replenishing utensils, refilling beverages, and being alert to any guest needs
- process payments according to POS and cash handling procedures
- perform last call
- maintain bank variance within standard
- ensure all checks are closed out
- maintain bar inventory to determined par levels and communicate ordering needs to management staff
- maintain positive and professional communication with all staff
- adhere to food and beverage policies and State Liquor Laws
- keep station clean at all times
- promote positive customer relations
- responsible for receipt of monies and settlement of guest’s checks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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