Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Hard Rock Cafe is a globally recognized brand known for its unique combination of music, dining, and entertainment, creating an unparalleled guest experience. Established in the early 1970s, Hard Rock Cafe has grown into an iconic restaurant chain and hospitality company with locations worldwide. Each venue embodies the vibrant spirit of rock and roll, boasting an extensive collection of music memorabilia and delivering exceptional food and beverage offerings paired with live music and entertainment. The company values delivering exceptional guest service, maintaining a lively and welcoming atmosphere, and nurturing a culture of creativity and passion within its team members. Working... Show More
Job Requirements
- Must have at least 1 year of high-volume bartending experience
- must have and be able to demonstrate extensive beer, liquor, and wine knowledge
- must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
- must have and be able to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills which must include a positive, friendly, and outgoing attitude
Job Qualifications
- At least 1 year of high-volume bartending experience
- extensive beer, liquor, and wine knowledge
- understanding of the history and composition of common ingredients, spirits, beer, and wines
- demonstrated skill in spirit differentiation and drink preparation techniques
- excellent customer service skills including a positive, friendly, and outgoing attitude
- strong leadership and interpersonal skills
- excellent oral and written communication
- meticulous, organized, and accurate approach
- ability to maintain confidentiality
- familiarity with various computer systems and applications
- flexibility to work varying shifts and schedules
- effective communication with all levels of employees and guests
- ability to manage multiple tasks concurrently in a changing environment
- ability to work effectively in a team
- strong analytical and problem-solving skills
Job Duties
- Take customer drink orders
- properly greet each guest and provide outstanding customer service offering drink and food specials
- total bills, present checks, collect settlements, and process payments
- reconcile transactions at the end of shifts, cash out, and maintain a balanced bank
- be thoroughly familiar with all menu items, ingredients, food allergens, and beverage lists to assist guests accurately
- prepare cocktails according to recipes using correct tools and glassware
- memorize and prepare Hard Rock brand specialty cocktails
- develop new cocktail recipes when directed by management
- greet guests and help them select food and beverages by presenting menus and answering questions
- serve food and beverages ensuring timeliness, completeness, and accuracy
- maintain bartop and bar tables by removing dirty dishes, replenishing utensils, refilling beverages, and remaining attentive to guest needs
- process payments according to POS and cash handling procedures
- perform last call
- maintain bank variance within standards
- ensure all checks are closed out
- maintain bar inventory to determined par levels and communicate ordering needs
- maintain positive and professional communication with all staff
- communicate effectively with the culinary team to maximize guest satisfaction
- adhere to food and beverage policies and State Liquor Laws
- keep station clean at all times
- promote positive customer relations
- receive monies and settle guest checks
- perform other departmental duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: