Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $20.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Flexible Schedule
Job Description
Hard Rock Cafe is a globally recognized restaurant chain renowned for its unique blend of music, memorabilia, and exceptional dining experiences. Founded in 1971, Hard Rock Cafe has expanded across the world, becoming a cultural icon known for its rock and roll themed atmosphere, high-quality food and beverage offerings, and commitment to providing guests with an unforgettable visit. With locations in major cities across continents, the establishment is not only a restaurant and bar but also a venue that celebrates music history and offers merchandise that speaks to music lovers everywhere. The Hard Rock brand is synonymous with vibrant energy,... Show More
Job Requirements
- Must have at least 1 year of high-volume bartending experience
- must have extensive beer, liquor, and wine knowledge
- must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
- must be able to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills with a positive, friendly, and outgoing attitude
Job Qualifications
- Must have at least 1 year of high-volume bartending experience
- must have and be able to demonstrate extensive beer, liquor, and wine knowledge
- must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
- must have and be able to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills, which must include a positive, friendly, and outgoing attitude
- strong leadership and interpersonal skills
- excellent interpersonal, oral and written communication skills
- meticulous, organized and accurate
- extreme confidentiality
- familiarity with a variety of computer systems and applications
- be flexible to work varying shifts and time schedules as needed
- communicate effectively with all levels of employees and guests
- manage multiple details and tasks concurrently in a changing environment
- able to work effectively in a team environment
- analyze and think about how possible solutions impact on the entire operation
Job Duties
- Takes customer drink orders
- properly greet each guest and provide outstanding customer service offering drink and food specials
- totals bills, presents check, collects settlement, and processes payment
- reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
- be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately
- prepare cocktails according to recipes, using correct tools and glassware
- memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly
- develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods
- greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions
- serve food and beverages, ensuring timeliness, completeness, and accuracy
- maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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