US-CA-Mettler

Bakersfield, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $69,300.00 - $97,700.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Life insurance

Job Description

Hard Rock Casino Tejon is a premier entertainment destination located in California, known for its dynamic gaming environment and commitment to delivering exceptional guest experiences. As part of the internationally recognized Hard Rock brand, this casino combines world-class gaming facilities with unique rock and roll memorabilia and vibrant hospitality services. The venue attracts a diverse clientele who enjoy the thrill of gaming combined with top-notch customer service and a lively atmosphere. Hard Rock Casino Tejon emphasizes innovation, guest satisfaction, and operational excellence, paving the way for exciting career opportunities within the hospitality and gaming technology sectors.

The position of System ... Show More

Job Requirements

must obtain and maintain all licenses/certifications per Federal, State, and Tejon Gaming Commission
must successfully pass background check
must successfully pass drug screening
must be twenty-one (21) years of age
must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
proof of authorization/eligibility to work in the United States
must be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate
ability to sustain a high level of confidentiality and professionalism
must be able to address stressful situation with guests with dignity and the utmost tact and politeness

Job Qualifications

bachelor's degree in computer science or related field
CCIE certification
minimum 4 years experience with casino base system applications
microsoft MCSE certification is a plus
A+ certification is a plus
Network+ certification is a plus
prior experience in the gaming industry preferred
strong working knowledge of casino applications such as SDS, CMP, Cage Module, and User Matrix
knowledge of VMware, POS Systems (InfoGenesis), Active Directory, windows desktop and windows based servers
knowledge of Telecomm Systems administration and troubleshooting
knowledge of standard cabling technologies such as UTP, fiber optic, and coaxial
proven experience in server architecture and operations

Job Duties

creates an atmosphere that induces guests to make Hard Rock Casino Tejon California their choice for gaming entertainment
responsible for actively building and retaining guest relations and acts as a mentor to team members to provide superior guest service
establish and maintain backup and defense systems
recommend server/casino application system fixes and enhancements
work under the direction of the Director of Property IT
plan and schedule work to meet assignments from the Director of Property IT who provides guidance
meet formally or informally with the manager or designated senior staff to discuss status, ask for assistance on intractable problems, and review accomplishments
assist the IT department in providing third level support to the enterprise
assist the enterprise system, systems assurance, application development, and operations services in developing, implementing, and maintaining the technology infrastructure
document design, implementation and final configuration for both new and existing techniques and equipment
escalate intractable problems to vendors and/or senior manager for resolution
maintain a current understanding of strategic product mix and vendor selections
create problem reporting tickets and accurately use all problem tracking software systems
maintain all critical firmware and OS updates for the infrastructure and server environment
monitor the server hardware to ensure it is properly maintained
coordinate with management for the acquisition of and contracting for hardware, software, and information technology services for servers/casino applications
knowledge of network wiring/cabling
review detailed reports on trend analysis, capacity planning and overall system health
facilitate and document guidelines to perform the functions of the job
adhere to other defined SOPs as required
responsible for cleaning and sanitizing work and public spaces
all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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