Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $20.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Flexible Schedule
Job Description
Hard Rock Cafe is a globally recognized restaurant chain known for its vibrant atmosphere, rock 'n' roll memorabilia, and excellent food and beverage offerings. With locations worldwide, Hard Rock Cafe combines dining with music and entertainment, creating a unique and engaging experience for guests. The company prides itself on delivering exceptional customer service paired with high-quality cocktails, meals, and memorable interactions. Employees at Hard Rock Cafe are part of a dynamic team that values passion, creativity, and a love for music and hospitality. Working at Hard Rock Cafe offers the opportunity to be part of an iconic brand that celebrates... Show More
Job Requirements
- Must have at least 1 year of high-volume bartending experience
- must have and be able to demonstrate extensive beer, liquor, and wine knowledge
- must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
- must have and be able to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills, which must include a positive, friendly, and outgoing attitude
Job Qualifications
- Must have at least 1 year of high-volume bartending experience
- must have and be able to demonstrate extensive beer, liquor, and wine knowledge
- must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
- must have and be able to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills, which must include a positive, friendly, and outgoing attitude
- strong leadership and interpersonal skills
- excellent interpersonal, oral and written communication skills
- meticulous, organized and accurate
- extreme confidentiality
- familiarity with a variety of computer systems and applications
- be flexible to work varying shifts and time schedules as needed
- communicate effectively with all levels of employees and guests
- manage multiple details and tasks concurrently in a changing environment
- able to work effectively in a team environment
- analyze and think about how possible solutions impact on the entire operation
Job Duties
- Takes customer drink orders
- properly greet each guest and provide outstanding customer service offering drink and food specials
- totals bills, presents check, collects settlement, and processes payment
- reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
- be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists in order to assist guests and answer questions accurately
- be thoroughly familiar with all menu cocktails and spirit/wine/beer lists in order to assist guests and answer questions accurately
- prepare cocktails according to recipes, using correct tools and glassware
- memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly
- develop new cocktail recipes when directed by management, utilizing mixology skills to combine unique flavor profiles and presentation methods
- greet guests and help them select food and beverages by presenting the menus, offering cocktails and entrees, and answering food preparation questions
- serve food and beverages, ensuring timeliness, completeness, and accuracy
- serve meals to patrons according to established rules or etiquette, working in a casual dining setting
- maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs
- process payments according to POS and cash handling procedures
- perform last call
- maintain bank variance within standard
- ensure all checks are closed out
- maintain bar inventory to determined par levels and communicate ordering needs to management staff
- maintain positive and professional communication with all staff
- communicate effectively and professionally with the culinary team to maximize guest satisfaction
- adhere to food and beverage policies and State Liquor Laws
- keep station clean at all times
- promote positive customer relations
- responsible for the receipt of monies and settlement of guest's checks
- other departmental related duties and assignments as directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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