Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $20.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional Development
Job Description
Hard Rock Cafe is a globally renowned restaurant and entertainment brand known for its unique combination of dining, music memorabilia, and live entertainment. Established as a leader in the casual dining industry, Hard Rock Cafe offers guests not only a menu full of classic American dishes but also an immersive experience that celebrates the history of rock and roll and popular culture. With locations worldwide, Hard Rock Cafe attracts millions of visitors seeking great food, excellent service, and lively atmospheres. The company takes pride in creating memorable moments for its customers, blending the energy of live music with a vibrant... Show More
Job Requirements
- Must have at least 1 year of high-volume bartending experience
- must have and be able to demonstrate extensive beer, liquor, and wine knowledge
- must demonstrate knowledge concerning the history and composition of common ingredients, spirits, beer, and wines
- must have and be able to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills, which must include a positive, friendly, and outgoing attitude
Job Qualifications
- Must have at least 1 year of high-volume bartending experience
- extensive knowledge of beer, liquor, and wine
- knowledge of the history and composition of common ingredients, spirits, beer, and wines
- ability to demonstrate spirit differentiation and drink preparation techniques
- excellent customer service skills including a positive, friendly, and outgoing attitude
- strong leadership and interpersonal skills
- excellent interpersonal, oral and written communication skills
- meticulous, organized, and accurate
- ability to maintain confidentiality
- familiarity with a variety of computer systems and applications
- flexibility to work varying shifts and schedules
- effective communication with employees and guests
- ability to manage multiple tasks concurrently
- ability to work effectively in a team environment
- critical thinking skills to analyze operational solutions
Job Duties
- Takes customer drink orders
- properly greet each guest and provide outstanding customer service offering drink and food specials
- totals bills, presents check, collects settlement, and processes payment
- reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
- be thoroughly familiar with all menu items, including ingredients and food allergens, and spirit/wine/beer lists to assist guests and answer questions accurately
- prepare cocktails according to recipes, using correct tools and glassware
- memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly
- develop new cocktail recipes when directed by management, utilizing mixology skills
- greet guests and help them select food and beverages by presenting menus, offering cocktails and entrees, and answering food preparation questions
- serve food and beverages ensuring timeliness, completeness, and accuracy
- maintain bartop and bar table guests by removing dirty dishes, replenishing utensils as needed, refilling beverages, and being alert to any guest needs
- process payments according to POS and cash handling procedures
- perform last call
- maintain bank variance within standard
- ensure all checks are closed out
- maintain bar inventory to determined par levels and communicate ordering needs to management staff
- maintain positive and professional communication with all staff
- communicate effectively and professionally with the culinary team to maximize guest satisfaction
- adhere to food and beverage policies and State Liquor Laws
- keep station clean at all times
- promote positive customer relations
- responsible for receipt of monies and settlement of guest checks
- perform other departmental related duties as directed by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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