Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.75 - $22.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
The Medical Access Community Center (MACC) is a healthcare establishment committed to providing compassionate and excellent care in a community-focused environment. As an organization dedicated to serving patients with integrity and professionalism, MACC emphasizes values encapsulated in their CARES model: compassion, accountability, respect, excellence, and service. This urgent care center plays a crucial role in delivering accessible and timely medical assistance to individuals requiring immediate health attention. The center is staffed by a team of dedicated medical and administrative professionals who work collaboratively to ensure seamless patient experiences from registration to follow-up care.
The Urgent Care Center at MACC... Show More
The Urgent Care Center at MACC... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in an office environment preferred
- Basic understanding of medical terminology preferred
- Excellent communication and interpersonal skills
- Proficiency in computer applications and office technology
- Ability to handle multiple tasks efficiently
- Ability to maintain confidentiality and professionalism
- Strong organizational skills
- Ability to adapt to changes and work under pressure
Job Qualifications
- Experience in an office setting with at least 1 year experience preferred
- Medical terminology knowledge preferred
- Strong communication and interpersonal skills required
- Experience of current office technology, proficient in computer office application
Job Duties
- Provide secretarial/clerical coverage in an efficient, timely and professional manner
- Review payment policies and collect copay at time of service
- Greet patients and obtain demographic and insurance information and register patient into system
- Answer telephone in less than four rings, direct calls to appropriate persons and take accurate messages
- Obtain legally acceptable general consents to bill third parties
- Secure copies of valid insurance cards and photo identification cards
- Open and distribute mail
- Fax prescriptions to pharmacy for patients as needed
- Refer to Medical Records any patients, outside agencies and physicians looking to obtain copies of medical records
- Assist physician in contacting on call providers or a patient's primary care physician
- Maintain patient records including the retrieval of patient charts to file correspondence, reports, test results, etc.
- Pull charts for telephone messages as needed
- Scan documents into patients' charts as needed
- Refer to billing those patients unable to pay and/or have questions regarding billing
- Distribute charts to secretary, nurse or physician as needed
- Perform all responsibilities/duties required by the position as defined in the scope of service
- Ensure accurate maintenance of administrative records and communicate cooperatively with co-workers, patients, visitors and other personnel within and outside the practice
- Demonstrate ability to adjust to unexpected changes to assure that all responsibilities/duties are met during absences or increased patient volumes
- Perform other essential work related duties as requested/directed
- Consistently provide service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC's commitment to CARES: compassion, accountability, respect, excellence and service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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