Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
AD&D insurance
long term disability insurance
Health savings account
Flexible spending account
Employee assistance program
Supplemental benefits
401k Retirement Plan
Paid Time Off
Personal time
Paid holidays
Job Description
Vancouver Clinic is a leading healthcare provider dedicated to delivering high-quality, compassionate care to the community it serves. Located at 700 NE 87th Ave in Vancouver, WA, Vancouver Clinic offers a comprehensive range of medical services with a focus on patient-centered care. The clinic is known for its commitment to excellence, innovation, and teamwork, creating a supportive environment for both patients and staff. Their dedication to fostering a collaborative and inclusive workplace makes Vancouver Clinic a desirable employer within the healthcare sector.
The Patient Services Representative role at the Vancouver Clinic 87th Ave location is a vital position that contrib... Show More
The Patient Services Representative role at the Vancouver Clinic 87th Ave location is a vital position that contrib... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year of customer service experience required
- Medical front office experience preferred
- Experience with Epic preferred
- Excellent phone skills and customer service behaviors
- Strong computer keyboarding skills required
- Must have excellent attendance
- Must be dependable and predictable in attendance
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year of customer service experience
- Medical front office experience preferred
- Experience with Epic software preferred
- Excellent phone skills and customer service behaviors
- Strong computer keyboarding skills
- Positive attitude and strong communication skills
Job Duties
- Welcome and check-in patients with warmth and professionalism
- Collect co-pay and verify insurance
- Deliver outstanding customer service while multitasking in a fast-paced front desk environment
- Maintain accurate patient records and ensure proper documentation
- Communicate effectively with patients, providers, and team members
- Support front office operations and assist with scheduling as needed
- Adhere to clinic policies and procedures to ensure compliance and confidentiality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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