Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.39
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Assistance
Employee wellness programs
Career development opportunities
Job Description
UPMC is a renowned health care provider known for its commitment to patient-centered service and high-quality care. As an integrated health enterprise, UPMC offers a wide range of medical services and has a reputation for supporting professional growth and fostering a compassionate work environment. The institution continually innovates and maintains a vibrant community where teamwork and respect form the foundation of day-to-day operations. UPMC’s dedication to fostering a supportive culture makes it a preferred employer in the healthcare sector, providing employees with meaningful opportunities to make a difference in patients’ lives.
The Patient & Family Concierge position ... Show More
The Patient & Family Concierge position ... Show More
Job Requirements
- High school diploma or GED or one year of previous job experience in lieu of diploma
- Six months of experience for senior level
- Demonstrated role competency for senior level
- Ability to follow written and verbal instructions
- Completion of an annual contribution as specified
- Availability to work rotating 12-hour shifts including evenings, overnights, weekends, and holidays
- Act 34 clearance
Job Qualifications
- High school diploma or GED
- Six months of experience as a Patient & Family Concierge or equivalent for senior level
- Demonstrated competency in all responsibilities of the role for senior level
- Ability to follow written and verbal instructions
- Completion of annual contributions such as hospital or department committee participation, departmental projects, peer interviewing, or onboarding/precepting others
Job Duties
- Greet and assist patients and visitors, offering directions and escorting as needed
- Deliver meals, water, and nourishments to patient rooms
- Transport patients and essential equipment or specimens throughout the facility
- Restock supplies, organize common areas, and support room readiness
- Answer phones, respond to call lights under supervision, and round hourly to assess patient needs
- Assist with unit-specific non-clinical tasks, including paperwork distribution and maintaining family lounges
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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