Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
Retirement Plan
Job Description
Grand Sierra Resort is a premier hotel and entertainment complex known for its wide range of amenities, exceptional guest service, and vibrant atmosphere. Situated in a prime location, the resort offers luxurious accommodations, extensive dining options, gaming facilities, and various entertainment events. The resort prides itself on its commitment to providing a memorable experience for every visitor through attentive service and a well-maintained environment. The team at Grand Sierra Resort is dedicated to upholding the highest standards in hospitality, ensuring that our guests feel welcomed, valued, and satisfied throughout their stay.
We are currently seeking a friendly and efficie... Show More
We are currently seeking a friendly and efficie... Show More
Job Requirements
- Minimum age of 16 years
- Previous cashiering experience preferred
- Ability to handle cash and credit transactions accurately
- Strong communication skills
- Ability to stand for long periods and perform physical activities like lifting up to 10lbs
- Flexible availability including nights, weekends, and holidays
- Basic reading, math, and writing skills
- Ability to follow instructions and work independently
Job Qualifications
- Previous cashiering experience is preferred
- Knowledge of guest service procedures
- Strong communication skills
- Ability to manage multiple tasks efficiently
- Problem-solving skills
- Ability to work flexible shifts including holidays, nights, and weekends
- Minimum age of 16 years
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquires
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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