Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Grand Sierra Resort is a renowned hospitality establishment known for its commitment to exceptional guest experiences and top-tier service standards. Located in a vibrant and bustling area, Grand Sierra Resort offers a blend of luxury accommodations, fine dining, and entertainment, making it a highly sought-after destination for both leisure and business travelers. The resort prides itself on its welcoming atmosphere, professional staff, and dedication to maintaining a memorable visit for every guest. As a company, Grand Sierra Resort values its employees and fosters a work environment that encourages growth, respect, and teamwork. Through comprehensive training and development programs, the resort... Show More
Job Requirements
- Must be a minimum of 16 years of age
- Previous cashiering experience preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
- Ability to perform physical demands including standing, walking, balancing, bending, and lifting up to 10lbs
- Ability of simple reading, math, writing and task completion skills
- Must deal with guests and team members in a tactful and respectful manner
Job Qualifications
- Previous cashiering experience is preferred
- Ability of simple reading, math, writing and task completion skills is required
- Must have skills in coordination, supervising, following instructions, problem solving, independent judgment, and decision making
- Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
- Must be a minimum of 16 years of age
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- Manage reservations including calling and confirming upcoming reservations
- Manage waitlist by providing accurate wait time estimates
- Address guest inquires
- Receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- Interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- Communicate special requests with management, service staff, and culinary team
- Assist the support team to turn tables faster by resetting them quickly and efficiently
- Take to-go orders and assure the orders are packed with the required condiments
- Support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- Help maintain safe and healthy work environment by following organization standards and sanitation regulations
- Any other duties as assigned within the scope of this position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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