Job Overview
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Paid holidays
Job Description
The Grand Sierra Resort is a premier hospitality destination known for delivering exceptional guest experiences and maintaining high standards of service excellence. Located in a vibrant area that attracts both leisure and business travelers, the resort offers a comprehensive range of amenities including luxurious accommodations, dining options, entertainment venues, and conference facilities. With a commitment to customer satisfaction and operational efficiency, the Grand Sierra Resort cultivates a dynamic workplace culture that supports professional growth and teamwork. The resort prioritizes guest comfort and ensures every team member contributes to upholding its reputation as a leader in the hospitality industry.\n\nIn this role,... Show More
Job Requirements
- Must be a minimum of 16 years of age
- previous cashiering experience is preferred
- ability to perform simple reading, math, writing and task completion skills
- ability to coordinate, supervise, follow instructions, problem solve, exercise independent judgment, and make decisions
- flexible to work all shifts including holidays, nights, and weekend hours
- must be physically able to stand, walk, balance and bend occasionally during the duration of shift
- must be able to lift, carry and push/pull up to 10lbs
- able to use both hands repetitively and perform light and firm/strong grasping motions
- must have constant use of vision including distance, depth perception, field of vision, and color vision
Job Qualifications
- Previous cashiering experience is preferred
- any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- ability of simple reading, math, writing and task completion skills
- coordination, supervising, following instructions, problem solving, independent judgment, and decision making skills
- flexible working all shifts including holidays, nights, and weekend hours
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- manage reservations including calling and confirming upcoming reservations
- manage waitlist by providing accurate wait time estimates
- address guest inquires
- receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- communicate special requests with management, service staff, and culinary team
- assist the support team to turn tables faster by resetting them quickly and efficiently
- take to-go orders and assure the orders are packed with the required condiments
- support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- help maintain safe and healthy work environment by following organization standards and sanitation regulations
- any other duties as assigned within the scope of this position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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