Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Grand Sierra Resort is a dynamic and reputable hospitality establishment known for offering exceptional guest services in a vibrant and welcoming environment. As a premier resort destination, Grand Sierra Resort emphasizes high standards in customer satisfaction, ensuring every guest's experience is memorable and tailored to their needs. The resort operates with a comprehensive approach to hospitality, combining quality accommodations, dining options, and entertainment to create an all-encompassing visitor experience that caters to diverse clientele including families, couples, and business travelers.
This role is ideal for individuals who are passionate about customer service and thrive in a hospitality-oriented setting. The pos... Show More
This role is ideal for individuals who are passionate about customer service and thrive in a hospitality-oriented setting. The pos... Show More
Job Requirements
- must be a minimum of 16 years of age
- previous cashiering experience is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
Job Qualifications
- previous cashiering experience is preferred
- ability of simple reading, math, writing and task completion skills is required
- must have skills in coordination, supervising, following instructions, problem solving, independent judgment, and decision making
- must be a minimum of 16 years of age
- flexible working all shifts including holidays, nights, and weekend hours as business needs dictate
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- manage reservations including calling and confirming upcoming reservations
- manage waitlist by providing accurate wait time estimates
- address guest inquires
- receive payment from guests in the form of cash, credit cards, and room charges and comp slips, make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- communicate special requests with management, service staff, and culinary team
- assist the support team to turn tables faster by resetting them quickly and efficiently
- take to-go orders and assure the orders are packed with the required condiments
- support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- help maintain safe and healthy work environment by following organization standards and sanitation regulations
- any other duties as assigned within the scope of this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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