Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Grand Sierra Resort is a premier hotel and resort destination known for providing exceptional guest service, luxurious accommodations, and a variety of dining and entertainment options in a vibrant and welcoming environment. The resort prides itself on maintaining high standards of hospitality and customer satisfaction, making it a preferred choice for both leisure and business travelers. With a commitment to excellence, the resort fosters a culture that values professional growth, teamwork, and guest-centric service.
The Front Desk Cashier role at Grand Sierra Resort is a critical position responsible for ensuring a seamless and positive experience for guests from th... Show More
The Front Desk Cashier role at Grand Sierra Resort is a critical position responsible for ensuring a seamless and positive experience for guests from th... Show More
Job Requirements
- Minimum age of 16 years
- previous cashiering experience is preferred
- ability to perform simple reading, math, writing and task completion
- coordination
- supervising skills
- ability to follow instructions
- problem solving
- independent judgment
- decision making
- flexibility to work holidays, nights, and weekends
- ability to stand and walk frequently
- able to lift, carry and push/pull up to 10lbs
- ability to use both hands repetitively
- good vision including distance, depth perception, field of vision and color vision
Job Qualifications
- Previous cashiering experience is preferred
- ability to deal with guests and team members in a tactful and respectful manner
- ability of simple reading, math, writing and task completion skills
- coordination skills
- supervising ability
- ability to follow instructions
- problem-solving skills
- independent judgment
- decision making skills
- flexibility to work all shifts including holidays, nights, and weekend hours as business needs dictate
- must be a minimum of 16 years of age
Job Duties
- Greet and seat guests by utilizing department greeting and steps of service
- manage reservations including calling and confirming upcoming reservations
- manage waitlist by providing accurate wait time estimates
- address guest inquires
- receive payment from guests in the form of cash, credit cards, and room charges and comp slips
- make changes as needed, verify validity of charges, record charges and ensure vouchers are properly executed to accurately balance all monetary transactions
- make deposits/cash drops, complete appropriate cashier paperwork/reports, balance and secure bank
- interact with team members and guests in a professional and polite manner including complaints and concerns are effectively handled
- communicate special requests with management, service staff, and culinary team
- assist the support team to turn tables faster by resetting them quickly and efficiently
- take to-go orders and assure the orders are packed with the required condiments
- support and maintain Grand Sierra Resort guest service guidelines and other policies and procedures
- help maintain safe and healthy work environment by following organization standards and sanitation regulations
- any other duties as assigned within the scope of this position
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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