Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible scheduling
remote work options
Team-oriented environment
opportunities for professional development
Collaborative workplace culture
Campus event participation
supportive management
Job Description
The University Events Department plays a crucial role in the vibrant campus life by coordinating a wide range of university-wide events, external events, and summer camps. This department is committed to delivering exceptional experiences that foster community engagement, celebrate university milestones, and support the needs of various campus constituencies. With a focus on meticulous planning and dynamic execution, the University Events Department collaborates closely with faculty, students, staff, and external partners to ensure every event runs smoothly from inception to completion. The department manages everything from logistical arrangements and vendor coordination to communications and on-site event support, creating memorable moments... Show More
Job Requirements
- Bachelor’s degree preferably in hospitality and/or event planning
- Two years of related experience or equivalent combination of experience, education, and training
- Strong customer service skills in verbal and written communication
- Detail-oriented
- Ability to be a team player
- Ability to lift 30lbs
- Ability to stand for extended periods
- Ability to walk long distances
- Ability to work weekends and nights with agreed-upon flex scheduling
- Ability to work remotely two days per week
Job Qualifications
- Bachelor’s degree preferably in hospitality and/or event planning
- Two years of related experience or an equivalent combination of experience, education, and training
- Strong customer service skills
- Excellent verbal and written communication skills
- Ability to work collaboratively with university employees including faculty, students, and administrators
- Ability to work in a high-volume, fast-paced, deadline-oriented environment
- Proficiency with Microsoft Office programs
- Strict attention to detail
- Ability to develop rapport with colleagues
Job Duties
- Answer department phone and manage University Events department emails
- Manage the University Events Department Calendar
- Handle event paperwork including invoices, event timelines, and floor plans
- Maintain accurate event records and databases
- Manage inventory closet
- Interface with external clients
- Act as liaison between clients, vendors, and internal teams
- Respond to external client inquiries promptly
- Prepare and distribute event-related materials such as work orders, banquet event orders, event reports, and event guides
- Conduct pre-event site/university tours with potential clients
- Lead weekly events meetings with other departments
- Provide welcome letters to summer camps
- Communicate purchasing needs to the University Events Director
- Check event setups by facilities department and dismantle event spaces including decor and equipment
- Provide customer service to internal and external constituents
- Provide on-site support during events as needed
- Assist with large-scale campus events such as Commencement, Orientation Weekend, and Alumni Weekend
- Maintain a positive and collaborative work environment
- Provide audio/visual support to events
- Serve as team lead/shift leader for student workers in the absence of director and coordinator
- Address unforeseen event issues
- Implement solutions to ensure event success
- Inform University Events Director of event issues
- Perform other duties as required by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: