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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.75 - $22.18
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
HSA match
401(k) plan with employer match
Employee stock purchase plan
Tuition Reimbursement
paid family leave
Paid Time Off
performance-based bonuses
Job Description
First Mid Bancshares, Inc. is a well-established financial institution dedicated to providing exceptional banking services and personalized solutions to its customers. Known for its strong community presence and commitment to customer satisfaction, First Mid operates with core values that emphasize trust, integrity, and tailored financial guidance. The company offers a wide array of banking products and services, striving to meet the diverse needs of individuals, families, and businesses throughout their financial journeys. By fostering lasting relationships with clients, First Mid aims to create lifetime customers through attentive service and customized financial solutions.
The role at First Mid is a dy... Show More
The role at First Mid is a dy... Show More
Job Requirements
- High school diploma or equivalent
- 2 or more years of experience in a sales and goal-based environment
- 1 or more years of banking and/or consumer lending experience
- Ability to independently originate consumer loan applications
- Successful completion of compliance and First Mid training programs
- Knowledge of banking regulations and practices
- Proficiency in Microsoft Office and other computer applications
Job Qualifications
- High school diploma/GED required
- 2+ years experience working in a sales and goal-based environment
- 1+ year of banking and/or consumer lending experience
- Previous sales experience preferred
- Successfully completes required compliance and First Mid training curriculum to be proficient in the account opening process
- Knowledge of banking practices and regulations
- Proficient in usage of Microsoft Office and computer applications
Job Duties
- Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction
- Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust
- Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier’s checks, and additional transactions upon request
- Gain manager assistance with any suspicious transactions
- Obtain management approval for transactions outside authorized limits
- Adheres to all bank compliance, security and operational policies and procedures as well as financial loss standards
- Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties
- Independently opens personal and commercial customer account relationships displaying full knowledge of products and system
- Opens deposit related products including but not limited to IRA, Trust, Business, POA, Estate, etc.
- Performs changes to existing accounts as requested by the customer
- Proven ability to proficiently originate consumer loan applications independently
- Ability to train Tellers or other Universal Bankers on sales and operational duties associated with role
- Proactively looks for ways to improve processes that will improve the customer’s experience and communicate those ideas to branch management
- If applicable, allows entry of safe deposit box holders
- Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook
- Maintains customer confidentiality
- May participate in bank promotions, external community events, and promotional activities
- May be required to work in other First Mid Banking centers
- Complete other specified duties as assigned
- Develops and maintains relationships with business partners
- Develops and maintains strong relationships with customers
- Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking
- Maintain product knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
- Identifies growth opportunities to make referrals to appropriate business lines
- Proven ability to consistently meet or exceed established goals for the position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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