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Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is a world-leading vacation ownership and travel membership company known for its dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. With a commitment to putting the world on vacation, Travel + Leisure Co. provides exceptional travel experiences for millions of travelers worldwide. The company is dedicated to innovation, growth, and delivering inspiring vacation options while maintaining a fun, engaging, and supportive work environment for its associates. The company operates a wide variety of hospitality properties, including Club Wyndham Clearwater Beach Resort, where they are currently hiring for the position of Universal Agent.... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of customer service experience in hospitality or hotel environment
- ability to work under pressure
- good interpersonal skills
- good written and oral communication skills
- reservation software training
- preferred experience in vacation ownership
Job Qualifications
- High school diploma or equivalent
- minimum of one year customer service experience in hospitality or hotel environment
- knowledge of front desk operations is a plus
- reservation software training
- excellent interpersonal skills
- good written and oral communication skills
- preferred vacation ownership experience
Job Duties
- Greet guests and maintain lobby flow to reduce wait times
- complete check-out procedures including computing bills and collecting payments
- answer telephones/PBX and direct calls using proper etiquette
- receive guest requests or complaints and ensure follow-up actions
- communicate with other departments by telephone and two-way radio to resolve guest issues
- deliver general concierge services to address guest questions and requests promptly
- provide guests with information about local attractions
- register guests and issue room keys according to standard operating procedures
- prepare arrival paperwork and welcome gifts for guests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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