Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
Wish day
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, boasting a diverse and expanding portfolio that includes resorts, travel clubs, and lifestyle travel brands. This global leader in vacation experiences has built its reputation on the dedication and passion of its associates who strive to fulfill the company mission: to put the world on vacation. With a culture of innovation and growth, Travel + Leisure Co. offers an exciting and dynamic work environment where employees are encouraged to continually learn and contribute to inspiring travelers worldwide. Each day presents new opportunities to transform vacation inspiration... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of customer service experience in hospitality or hotel environment
- Knowledge of front desk operations is a plus
- Reservation software training
- Ability to work under pressure
- Good interpersonal skills
- Good written and oral communication skills
- Vacation ownership experience preferred
Job Qualifications
- High school diploma or equivalent
- Knowledge of front desk operations is a plus
- Training in reservation software
- Strong interpersonal skills and ability to work under pressure
- Good written and oral communication skills
- Minimum one year of successful customer service experience in hospitality or hotel environment
- Vacation ownership experience preferred
Job Duties
- Greet guests and maintain lobby flow to reduce wait times
- Complete check-out procedures, compute bills, collect payments, and make changes as required following standard operating procedures
- Answer telephones/PBX and direct calls using proper etiquette
- Receive guest requests and complaints and ensure appropriate actions are taken
- Communicate with other departments via telephone and two-way radio to resolve guest requests and complaints
- Deliver general concierge services by promptly addressing guest questions, concerns, and requests
- Provide guests with information on local hotspots and activities
- Register guests and issue room keys in accordance with SOP
- Prepare paperwork and arrival information daily for upcoming guests, including welcome gifts for check-in
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink supports restaurant and hospitality hiring.
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