Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.11 - $26.39
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
work-life balance initiatives
Employee wellness programs
Job Description
St. Charles Health System is a renowned healthcare provider committed to creating America’s healthiest community through compassionate and quality care. Founded with a mission grounded in love, compassion, and dedication, this organization continually strives to deliver better health outcomes, better care, and better value to the patients and families it serves. Known for upholding values such as accountability, caring, and teamwork, St. Charles Health System offers a diverse range of specialized medical services within various units, including medical-surgical, orthopedic-neurology, pediatrics, inpatient rehabilitation, intermediate care, intensive care, and procedural departments. The healthcare system operates around the clock to provide continuous patient... Show More
Job Requirements
- High school diploma or GED
- Customer service and clerical experience
- Ability to wear appropriate personal protective equipment
- Must have excellent communication skills and ability to interact with diverse populations
- Ability to interact and communicate effectively at all organizational levels and with external customers
- Strong teamwork and collaboration skills
- Ability to work under pressure in a fast-paced environment
- Ability to multi-task and work independently
- Attention to detail
- Excellent organizational, written, oral communication and customer service skills
- Experience with computer applications, EMR systems and MS Office
- AHA Basic Life Support for Healthcare Provider certification
Job Qualifications
- High school diploma or GED
- Customer service and clerical experience
- Ability to effectively interact and communicate with all levels within the healthcare system and external stakeholders
- Strong team working and collaborative skills
- Ability to work under pressure in a fast-paced environment
- Ability to multi-task and work independently
- Attention to detail
- Excellent organizational skills, written and oral communication skills
- Proficiency in computer applications including electronic medical record keeping systems and MS Office
- AHA Basic Life Support for Healthcare Provider certification
Job Duties
- Serves as department receptionist, receiving and transmitting messages (personal, telephone, computer) or inquiries to the appropriate destination
- Responsible for (or assists with) data input using EMR, staffing and charge capture systems, electronic bedboard, charge entry and charge reconciliation
- Performs other general administrative duties as required (e.g., emails, filing, ordering supplies, etc.)
- Performs stocking of the nurse servers in patient rooms and specialty carts or areas on a routine basis
- Assists in maintenance of equipment as needed
- Orders departmental non-medical supplies as needed
- Assists with maintenance of scheduling and various operational processes as directed by Supervisor/Manager
- Setup/cancel patient appointments as directed
- Transport patients, blood, specimens and other items as needed
- Answer call lights as needed
- Demonstrates awareness of and supports St. Charles Health System's departmental and operating unit goals through participation in continuous quality improvement and departmental activities
- Participates in activities that promote professional growth and development of self and others
- Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, and guests
- Identifies work-related problems with possible solutions and implements solution(s) (within scope of practice), when appropriate
- Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver
- Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience
- Supports the vision, mission and values of the organization in all respects
- Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change
- Provides and maintains a safe environment for caregivers, patients and guests
- Conducts all activities with the highest standards of professionalism and confidentiality
- Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings
- Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate
- May perform additional duties of similar complexity within the organization, as required or assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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