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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
medical benefits
vision benefits
Dental benefits
bonus program
vacation
sick leave
employee meal program
Calsavers retirement plan
growth opportunities
Job Description
Original Tommy's Hamburgers has been a beloved burger restaurant since 1946, renowned for serving some of the best burgers in the United States. This long-established company prides itself on delivering outstanding customer service, high-quality food, and a friendly atmosphere created by an enthusiastic and dedicated team. With a rich legacy spanning over seven decades, Original Tommy's has grown from a local favorite to a recognized name in the fast-casual dining industry, known for its commitment to excellence in every meal served.
The company culture at Original Tommy's is rooted in teamwork, respect, and a shared passion for the food serv... Show More
The company culture at Original Tommy's is rooted in teamwork, respect, and a shared passion for the food serv... Show More
Job Requirements
- High school diploma or equivalent
- 5-7 years of relevant restaurant management experience
- Ability to lead and manage multiple employees
- Knowledge of labor laws and food safety standards
- Strong organizational and multitasking skills
- Ability to work in a fast-paced environment
- Excellent problem-solving and communication skills
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- 5-7 years of relevant experience in restaurant management
- Proven leadership skills with ability to manage and develop a team
- Strong understanding of labor cost management and scheduling
- Knowledge of food safety regulations and operational procedures
- Experience in cash management and point of sale systems
- Ability to handle customer complaints professionally
- Excellent communication and interpersonal skills
- High degree of professionalism and teamwork
- Commitment to maintaining company standards and policies
Job Duties
- General management of the staff including hiring, training, coaching, directing performance, addressing under-performance, status changes, promotions, rate changes and terminations
- Management of maintaining staff levels through recruiting, interviewing, completing pre-employment screening and hiring new crew members
- Ensure store labor costs are managed through staff scheduling, adjustment of hours based upon revenue, crew meal periods and rest break management
- Conduct crew training including new hires, food preparation certifications, regular observations, and safety meetings
- Complete operational duties including closing paperwork, food inventory, food orders, disposal of expired food, revenue and invoice reconciliation, supply inventory, and monthly audits
- Conduct cash management duties including register audits, cash handling, safe audits, and bank deposit preparation
- Manage the store Point of Sale System including employee management, wage adjustments, inventory cost adjustments, and report analysis
- Ensure all team members complete training programs and maintain documentation
- Optimize profits by controlling food, beverage, supply and labor costs, increasing sales through customer satisfaction and problem resolution
- Manage employee personnel files, labor law compliance, and ensure safety and food certifications are current
- Supervise maintenance of equipment to OSHA and company standards
- Resolve customer complaints and ensure customer experience meets company standards
- Adhere to all company policies, procedures, safety regulations and legal requirements
- Perform other duties related to restaurant management as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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