Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,600.00 - $71,100.00
Work Schedule
Standard Hours
Benefits
medical benefits
Dental benefits
bonus program
Other incentives
vacation
sick leave
employee meal program
CalSavers
growth opportunities
Job Description
Original Tommy's Hamburgers, a beloved and historic restaurant established in 1946, has been serving high-quality burgers that have delighted customers for decades. Known for its commitment to quality, Original Tommy's has become a staple in the dining community, earning a reputation for great food served in a friendly and welcoming atmosphere. The success of this enduring institution is rooted in the dedication and passionate efforts of its outstanding team. The company prides itself on providing excellent customer service, ensuring every meal meets the highest standards of quality, and cultivating an enthusiastic and positive environment where both customers and employees feel... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or leadership roles
- Ability to work flexible hours including evenings, weekends and holidays
- Strong organizational and time management skills
- Ability to lead and motivate a team
- Knowledge of labor laws and food safety regulations
- Proficiency in handling cash and performing audits
- Effective communication skills
- Ability to maintain professionalism under pressure
- Physical ability to perform restaurant duties
- Willingness to adhere to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Experience in restaurant management or related field preferred
- Strong leadership and interpersonal skills
- Excellent communication skills
- Knowledge of food safety and labor laws
- Ability to manage budgets and control costs
- Proficiency with Point of Sale (POS) systems and inventory management
- Ability to train and develop staff
- Problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment
- Customer service orientation
Job Duties
- General management of the staff including hiring, training, coaching, directing performance, addressing under-performance, status changes, promotions, rate changes and terminations
- Customarily and regularly directs the work of two or more other employees
- Management of maintaining staff levels through recruiting, interviewing, completing pre-employment screening process and hiring new crew members to ensure restaurant has adequate coverage for business operations
- Ensure store labor costs are managed through unit staff scheduling, adjustment of hours based upon revenue, crew meal periods and rest break management, complete timeclock alterations, ensure employees sign and approve daily break logs and timeclock punches
- Conduct crew training
- new hires, food preparation certifications, conduct regular observations and complete checklist for new hires and transferred employees, quarterly safety meetings
- Complete operational duties including
- daily and monthly closing paperwork, food inventory, food orders, disposal of expired food, daily revenue reconciliation, weekly invoice reconciliation, daily supply inventory, place supply orders, weekly and monthly inventory audits, print and distribute restaurant reports to appropriate parties
- Conduct cash management duties including
- register audits, cash management and orders from security guard company, daily safe audit, bank deposit preparation, sign bank deposit documentation from security guard pick-up
- Manage the store Point of Sale System
- add/delete employees, wage adjustments, crew & manager cards, key activation, inventory cost adjustments, report analysis
- Ensure all crew members successfully complete Tommy’s Training Programs based upon position, lead safety and crew meetings and maintain all applicable documentation
- Optimize profits by controlling food, beverage, supply and labor costs
- increase sales by ensuring guest satisfaction and prompt problem resolution
- Management of employee personnel files, labor law compliance and ensure safety and food certifications are current and properly documented
- Ensures staff is aware of and complies with security and surveillance practices
- Supervise and ensure the maintenance upkeep of equipment is to OSHA, state, federal and Company standards
- refrigeration, HVAC, fire extinguishers, equipment cleaning services
- Resolve customer incidents, complaints
- responsible for Secret Shopper results by ensuring customer experience is to Tommy’s standard
- Responsible for overall standards of the restaurant per the Visitation Checklist
- Competent and knowledgeable with the duties of crew members, crew leads, assistant managers
- Customarily and regularly exercises discretion and independent judgement in all aspects of the management of the Tommy’s restaurant operations assigned to manage
- Respect customers, management and other employees
- interact with customers in a pleasant and upbeat fashion
- Demonstrate a high degree of professionalism in communication, attitude and teamwork
- Demonstrate a high level of quality of work, attendance and appearance
- Adhere to all Company policies, procedures and safety regulations
- Adhere to all local, state and federal laws
- Perform other duties assigned by manager related to your position
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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